Centre Service Officer

1 week ago

Mount Waverley, Australia Australian Red Cross Lifeblood Full time

Permanent part-time opportunity - 48 hours per fortnight

Varied shifts across a rotating roster - Monday to Sunday

Located at Mt Waverley Donor Centre, VIC

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

Our Mt Waverley Donor Centre is seeking a Centre Service Officer with a genuine passion to deliver an exceptional service to our donors. Working collaboratively in a team, a day in the centre could see you:
Warmly greet and welcome our donors

Provide donors with clear instructions as to the completion of paperwork

Prepare food and beverages for donors and replenish the self-service buffet bar

Monitor donors post-donation and assist them in rebooking for their next donation

Our flexible self-paced paid training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:
Occasionally lift between 9-22.7kgs

Frequent sitting, bending and reaching to restock supplies in the kitchen

Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday

Thrive in a diverse culture that cares for your wellbeing

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:
A range of salary packaging benefits including the option to package up to $15,900 of your salary

Ability to purchase additional annual leave

Discounted private health cover with fantastic corporate benefit

Discounted access to 1,430+ gyms & pools all over Australia

Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support

Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Next steps

If selected, you’ll be required to complete a few background checks and we’ll help you through this process.

If you require reasonable adjustments during the recruitment process, please reach out to us.

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