Centre Service Officer

2 weeks ago


Mount Waverley, Australia Australian Red Cross Lifeblood Full time

**Permanent part-time opportunity - 33 hours per fortnight**:

- **Varied shifts across a rotating roster - Monday to Sunday**:

- **Located at Mt Waverley Donor Centre, VIC**

**Discover life-giving possibilities**

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

**About the role**

Our Mt Waverley Donor Centre is seeking a Centre Service Officer with a genuine passion to deliver an exceptional service to our donors. Working collaboratively in a team, a day in the centre could see you:

- Warmly greet and welcome our donors
- Provide donors with clear instructions as to the completion of paperwork
- Prepare food and beverages for donors and replenish the self-service buffet bar
- Monitor donors post-donation and assist them in rebooking for their next donation

Our flexible self-paced paid training program has a balance between on-the-job practice, and online class schedules to ensure that you are well supported. Besides having a real passion to deliver an amazing donor experience, you’ll need to be able to:

- Occasionally lift between 9-22.7kgs
- Frequent sitting, bending and reaching to restock supplies in the kitchen
- Be flexible to work varied shifts on a fortnightly rotating roster from Monday to Sunday

**This role is being offered on a permanent part time basis with 33 hours per fortnight. The shift pattern will be 5.5 hour shifts across 6 shifts per fortnight.**

**Thrive in a diverse culture that cares for your wellbeing**

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employee's wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:

- A range of salary packaging benefits including the option to package up to $15,900 of your salary
- Ability to purchase additional annual leave
- Discounted private health cover with fantastic corporate benefit
- Discounted access to 1,430+ gyms & pools all over Australia
- Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
- Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

**Next steps**

If you want to know more about our recruitment process or to check out our FAQ's, please click here.



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