Contact Centre Agent

1 week ago

Mount Waverley, Australia I-MED Full time

**Welcome the New Year with a new job at the I-MED Contact Centre**

We are offering an exciting opportunity to be part of the I-Med Contact Centre Team at our Mount Waverly office. As part of the National Contact Centre team, you will play a crucial role in assisting people with booking their medical scans, contributing positively to their experience.

**Role**: Contact Centre Representative

**Location**: Mount Waverley

**Rate**:$29.85 + Super

**Hours**: Full-Time, 38 hours per week, Mon-Fri and occasional Saturdays

**Operating Hours**: 8am - 7pm AEST / 8am - 8pm AEDT

**Star Date**:6th January 2025

***

**Ready to make a difference?** Be the first point of contact for patients at I-MED Radiology in our National Contact Centre. Help guide them through their healthcare journey with care and support.

**What We Offer**:

- **Supported Induction**: Start with 6 weeks training (including a 2-week classroom experience and a 4-week hands-on nesting period with our expert trainer and coach)
- **Ongoing Support**: Weekly check-ins with your Leaders, plus dedicated online support chats, and a regular team engagement to keep you connected.
- **Growth Opportunities**: Clear career paths and the chance to advance in our dynamic team.
- **Engaging Culture**: Monthly office events filled with fun activities and team bonding.
- **Awesome Perks**: Monthly prizes, salary packaging, discounted health insurance, and more

**Who You Are**:

- **Great Communicator**: You love helping others and making a positive impact, providing a superior level of service.
- **Empathetic**: You connect with people and understand their needs. ❤️
- **Cool Under Pressure**: You stay calm and focused in a fast-paced environment. ‍ ️
- **Detail-Oriented**: You take pride in getting things right and working towards Quality & Service KPI's.
- **Eager to Learn**: No call centre experience? No problem Your enthusiasm is what counts. You are solutions focussed.

**About Us**: At I-MED Radiology, we're a team of 4,000+ professionals making a difference across Australia. With over 250 clinics and millions of patient procedures, we're dedicated to providing exceptional care.

**Learn More About Us**:
LinkedIn

  • Contact Centre Agent

    2 days ago

    Mount Waverley, Australia I-MED Full time

    About I-MED I-MED Radiology is Australia's largest medical imaging network with more than 240 clinics located throughout Australia and with just over 4500 employees. Our Vision at I-MED Radiology is to be the most respected and trusted medical imaging specialists in the world. Our Vision is underpinned by our purpose - to save lives and reduce...

  • Contact Centre Agent

    4 days ago

    Mount Waverley, Australia I-MED Full time

    **Job Title**: Contact Centre Agent **Company**: I-Med Radiology Network **Location**: Mount Waverley, Victoria, Australia **About the company**: At I-Med, quality, working together, innovation, compassion and connection are the values that define us - our people are the epicentre of this! Our Contact Centre agents are a pivotal part of our business. They...

  • Contact Centre Agent

    1 week ago

    Mount Waverley, Australia I-MED Full time

    Seeking Enthusiastic Contact Centre Agents! **Location**: Mount Waverley, Victoria, Australia **About the company**: At I-Med, quality, working together, innovation, compassion and connection are the values that define us - our people are the epicentre of this! Our Contact Centre agents are a pivotal part of our business. They provide an essential service...

  • Contact Centre Team Leader

    4 days ago

    Mount Waverley, Australia I-MED Full time

    I-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader to join the team in Mount Waverley, leading a dedicated team of Contact Centre Agents. Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to...

  • Contact Centre Agent

    7 days ago

    Glen Waverley, Australia IPAR Full time

    **Company Description**: atWork Australia is a National Employment Services provider, we proudly deliver DES, Workforce Australia and ParentsNext services across Australia, placing thousands of Australians into meaningful, sustainable employment while at the same time helping employers with their recruitment needs. An exciting opportunity has become...

  • Contact Centre Agent

    7 days ago

    Glen Waverley, Australia atWork Australia Full time

    Company Description atWork Australia is a National Employment Services provider, we proudly deliver DES, Workforce Australia and ParentsNext services across Australia, placing thousands of Australians into meaningful, sustainable employment while at the same time helping employers with their recruitment needs. An exciting opportunity has become available...

  • Contact Centre Consultant

    6 days ago

    Mount Waverley, Australia I-MED Full time

    **About us**: I-MED Radiology Network is Australia's largest medical imaging network, with over 240 clinics across metropolitan, regional, and rural communities. Our goal of being the world's most respected and trusted medical imaging specialists is underpinned by a core purpose: to save lives and reduce uncertainty. We believe in working as a team and...

  • Online Bookings Agent

    2 days ago

    Mount Waverley, Australia I-MED Full time

    About I-MED I-MED Radiology is Australia's largest medical imaging network with more than 240 clinics located throughout Australia and with just over 4500 employees. Our Vision at I-MED Radiology is to be the most respected and trusted medical imaging specialists in the world. Our Vision is underpinned by our purpose - to save lives and reduce...

  • Sales - Assistant Agent

    1 week ago

    Mount Waverley, Australia Belle Property Full time

    **Mount Waverley, VIC**: Due to growth Belle Property Mount Waverley are looking for a motivated, energetic, and determined individual who is excited about building their career in real estate. With quality training, processes, and procedures in place, this is a rare chance to develop your career with the support you need to be successful We are a boutique...

  • Sales - Agent Assistant

    4 days ago

    Mount Lawley, Australia Belle Property Full time

    **Mount Lawley, WA**: - **Leading brand**: - **Vibrant and dynamic environment**: - **Industry leading training** Due to internal promotion Acton | Belle Property Mount Lawley is looking for a motivated, energetic and determined individual who is excited about building their career in real estate. With quality training, processes and procedures in place,...