Manager Legal Services

2 days ago

Melbourne City Centre, Australia NAB Full time

Manager Legal Services
- Job number: 798208
- Primary position location: VIC- Melbourne CBD
- Category: Banking & Financial Services
- Work type: Permanent Full time
- Closing at: Feb 19 2025 at 23:55 AEDT

**Favourite**

Are you ready to lead and innovate in a strategic role? We are seeking an exceptional Head of Legal Services to spearhead our centralized legal and shared services function at the Bank. This role is pivotal in driving a robust and efficient legal services operation leveraging technology, operational excellence, and our global workforce. Join us to make a significant impact on the bank and our customers while propelling your career to new heights.
- Outstanding opportunity to build and progress your career
- Be supported to learn and grow whilst developing the career you want
- Use your passion to drive positive outcomes for our customers

**About the role**

In this role, you will co create and drive the execution of the legal and shared services

strategy in partnership with our key stakeholders. Deliver effective change management and communications across division and the Bank, regarding legal and shared services.

Manage stakeholder relationships with our bankers and the operational teams servicing them (ie, lending services, etc). And importantly, drive an operating rhythm which encourages continual improvement that strives to be faster, simpler and customer obsessed.

**Key responsibilities**
- Drive strategic execution to optimise outcomes for the bank and customers.
- Partner with stakeholders to deliver effective change management and communications.
- Promote continual improvement to be faster, simpler, and customer-focused.
- Lead the design and execution of legal and shared services strategy.
- Orchestrate operational activities for superior outcomes.
- Ensure teams are clear, capable, and motivated.
- Monitor and report key metrics to stakeholders.

**About you**
- Minimum of 10 years of experience in professional services, financial or wealth services, large-scale operations, process efficiency, change management, relationship management, and customer strategy and execution.
- Proven track record of delivering consistent results in a large, complex business with challenging stakeholders.
- Experience in driving change efforts to improve efficiency in large teams.
- Demonstrated ability to lead a high-performing, engaged, and diverse team.
- Experience in coaching and developing junior talent.
- Leadership skills in creating a high-performing team, providing clear messaging, developing team capabilities, and delivering impact with pace.
- Capability to ensure compliance with relevant laws in legal services.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we are dedicated to building a culture of trust and respect. We aim for an environment where everyone feels appreciated and empowered to be authentic. Our diverse, inclusive workplace celebrates differences and values contributions. This is what makes NAB special.

**Join NAB**

If you believe this role suits you, please apply. Note that screening and interviews may occur before the job advert closes. Unsolicited CVs from agencies are not accepted.

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