Service Desk Technician

4 days ago

Adelaide CBD, Australia Babcock International Full time

**Service Desk Technician**:

- Country/Region: Au- City: Adelaide- **Join a Global organisation with alot of opportunity for career growth**:

- **Full time permanent opportunity**:

- **1st line support for end users**

**About the role**

To provide 1st point of contact / 1st line support for end users on the Babcock Corporate Computing Environment (Picasso) with a focus on performance against service level agreements. Service Desk technicians will provide direct support to end users and act as additional support for the broader IT team. This is an entry level position which offers opportunities to develop and grow in our organisation.

**Ideally you will have**

You will also need to be available on a rotating roster: 4 days on 4 days off - 10 hour shifts (this includes weekends). For half of the year the hours are 5am until 3pm and for the other half 7am until 5pm to ensure business needs are met nationally in daylight savings.

**Your future at Babcock - what we offer you**
- We provide an agile work environment where you’re able to work onsite and remotely, and to set you up for this we provide a laptop and working from home kit if required, in addition we offer a compressed week which can provide you even more flexibility;
- Our work life integration policy brings together leave entitlements which include annual leave, wellbeing leave, paid parental leave, defence reservist leave plus more;
- We will provide you with a supportive and engaging environment where you can grow your career, supported by our capability framework plus ongoing access to self-led learning modules through LinkedIn Learning and access to study leave;
- You’ll have access to beRewarded which will provide you with endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan;
- Your wellbeing is supported through our online wellbeing program Munch, Mind, Move, Money, access to our employee assistance program plus you can access two days annually from your personal leave as wellbeing days;
- You’ll be able to participate in our weRecognise program which is an opportunity to recognise the outstanding work our people do each and every day in living our principles which are Be kind, Collaborate, Be Curious, Think Outcomes, Be Courageous and Own & Deliver

**Who we are**

Babcock International Group, the aerospace and defence company, has been trusted to deliver bespoke, highly skilled engineering services for over a century.

Across Australia and New Zealand, Babcock has grown to a team of over 1,300 talented people, and we are on a path of continued growth and expansion. We operate across sectors such as defence, commercial marine, aviation, airports, communications, emergency services and engineering consultancy. To provide you some local context, some of the programs our team are proud to be a part of involve:

- Providing emergency medical and search & rescue aviation services through our Aviation & Critical Services business;
- Designing and supporting key systems for submarines and surface ships through our Marine business;
- Providing fleet wide through life support and asset management services for Navy customers;
- Managing critical assets for a range of sectors through our Land Business.
- Babcock Australasia is a Circle Back Initiative Employer - we commit to respond to every applicant._

**Job Segment**:Telecom, Telecommunications, Technician, Network, Entry Level, Technology

  • Service Desk Manager

    4 days ago

    Adelaide CBD, Australia Department for Treasury and Finance Full time

    Do you want to be part of a team where you are at the very heart whilst creating and shaping a team that delivers outstanding customer services at all touch points. **About the Department for Treasury and Finance** The Department of Treasury and Finance is located in the heart of the Adelaide CBD and has a vision to make South Australia a better place to...

  • Service Desk Agent

    4 days ago

    Adelaide CBD, Australia Datacom Full time

    Your Future at Datacom At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones. Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning...

  • Service Desk and Operations Officer

    2 weeks ago

    Adelaide CBD, Australia Data Action Full time

    **Data Action (DA)** has over 30 years’ experience as a specialist software and services provider to the alternate banking and financial services industry. Operating nationally and servicing a broad client base including customer owned banks, credit unions, neobanks and financial services membership organisations, DA’s focus of supporting the financial...

  • Service Desk and Operations Officer

    2 weeks ago

    Adelaide CBD, Australia Data Action Full time

    Leading FinTech - Join during an exciting period of growth and transformation - Permanent, Full Time opportunity **Data Action (DA)** has over 30 years’ experience as a specialist software and services provider to the alternate banking and financial services industry. Operating nationally and servicing a broad client base including customer owned banks,...

  • Service Desk

    2 weeks ago

    Adelaide, South Australia Harrison McMillan Pty Ltd Full time $60,000 - $90,000 per year

    Join a dynamic ICT team as aService Desk Officer, providing frontline support and excellent customer service to staff across a large and complex organisation.About the Company:Our client is a major public sector organisation delivering essential services to the South Australian community. With a strong focus on innovation, collaboration, and service...

  • Help Desk Officer

    1 week ago

    Adelaide CBD, Australia Granite Consulting Full time

    Permanent Opportunity - Immediate Start - Career Growth Our client is growing their IT support team across Australia and is seeking a Help Desk Officer who is passionate about customer service and achieving positive outcomes for their customers. In this role you will provide level one IT support for users delivering technical troubleshooting for all...

  • Service Desk Analyst

    2 weeks ago

    Adelaide CBD, Australia Centorrino Technologies Full time

    Imagine joining an organisation that has a great working culture and an award winning brand! That’s exactly what you will get when you join Centorrino Technologies. Our values, our people, our brand and our customers mean everything to us. Here at CT, we put a lot of effort into delivering the best customer experience of any managed ICT provider in...

  • ICT Service Desk Analyst

    1 week ago

    Adelaide, South Australia Jobs via eFinancialCareers Full time $60,000 - $80,000 per year

    A contract till the end of January 2026 for a Service Desk Officer based in McLaren ValeYour new companyOur client is a well-established educational organisation committed to delivering high-quality learning experiences supported by robust technology infrastructure. The ICT team plays a vital role in ensuring seamless digital operations across the campus,...

  • Service Desk Team Leader

    2 days ago

    Adelaide, South Australia Talent – Specialists in tech, transformation & beyond Full time $90,000 - $120,000 per year

    Lead our clients's Service Desk team to deliver high-quality ICT support. Report to the Service Desk Manager and manage Senior Service Desk Officers and Service Desk Officers. Responsible for incident & request management, escalations, staff training, KPI monitoring and continuous service improvement to meet SLAs.Experience and Qualifications:Demonstrated...

  • Service Desk

    14 hours ago

    Adelaide Region SA, Australia HAYS Full time

    6 months Contract opportunity for a Service Desk Officer **Your new company** 6 months Contract opportunity for a Service Desk Officer based in the Adelaide CBD. This is a leading organisation where they focus on providing a positive impact on the society. **Your new role** You will be responsible for providing excellent L1 Support to their clients both...