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Customer Service Officer

3 weeks ago

Somerton, Australia Supagas Pty Ltd Full time

Permanent Full Time
- Systemised processes
- Large Stable Business

**About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service offering and quality product in the highly competitive market.

**About the Role**
To support our growth focused approach, we are seeking an enthusiastic, confident and vibrant
**Customer Service Officer **to join our
**Somerton branch.**

**Key Duties and Responsibilities Include**:

- Foster and drive the ‘Yes We Can’ attitude in achieving internal and external customer satisfaction
- Answer a high volume of incoming calls, placing orders and assisting with customer enquiries
- Support operations to ensure the customers' expectations of service are exceeded
- Attend to 'walk-in' customer enquiries and purchases

**Key Skills and Experience**:

- Prior experience in collections and administration
- Accuracy in data entry
- Competent in Microsoft Word and Excel
- Strong communication skills to develop and build customer relationships
- A self-motivated, reliable and detail orientated individual
- Ability to multi-task
- The ability to work autonomously and as part of a team

**Benefits**
- A friendly and supportive team environment
- Company rewards program
- Full time, Monday to Friday, Day shift

Most importantly at Supagas we value
**attitude **above all else. We are looking for the next team player to embody the
**'Yes We Can'** ethos
- Please note: only applicants shortlisted for this role will be contacted_