Service Manager

5 days ago

Somerton, Australia Velocity Vehicle Group Full time

Leadership opportunity
- Competitive remuneration and generous performance-based bonus
- Enjoy exclusive employee benefits and discounts

**About Us**

***
Velocity Truck Centres (VTC) are part of the Velocity Vehicle Group, who own the largest number of Daimler Trucks dealerships worldwide. We sell and service heavy vehicles across Australia. Our employees are the heart and soul of our brand.

Daimler Trucks Somerton offers an unrivalled range of new Mercedes-Benz Trucks, Freightliner Trucks, Fuso Trucks and Buses and is a part of the Velocity Truck Centres. Daimler Trucks Somerton has located just a short drive from the city's CBD in one of Melbourne's key transport hubs.

**About the role**

***
This position will be responsible for the overall management and leadership of the service department to deliver a profitable and proficient service. These outcomes are delivered by building and maintaining a safe and cohesive work environment, ensuring processes are proficient and customer-focused, and process optimisation.

Responsibilities include but are not limited to:

- Establishing and driving performance improvement in collaboration with other departments
- Collaborating with other departments to build and manage customer relationships to understand our customers’ needs in order to deliver to expectations
- Leading team members to create a culture where personal accountability and a continuous improvement mindset are front of mind
- Leading by example and demonstrating a commitment to a zero-harm safety culture
- Driving and role modelling safe work practices, holding safety toolbox meetings, hazard identification and rectification, maintenance of plant and equipment, completing inspections and leading the WHS committee meetings

**About you**
To ensure success you will have:

- Ability to develop and drive employee performance in service department
- An extensive track record of top service department performance
- Strong leadership experience in building a positive team culture
- Preferably from an automotive industry
- Desire to lead and deliver exceptional customer service
- A high level of personal commitment to safety and compliance with safety requirements
- Superb interpersonal skills, particularly in motivating teams and creating a positive working environment

What makes this a great opportunity for you:

- A friendly and dedicated team to work with and support you
- A competitive remuneration and bonus structure
- Real opportunities for career growth and development
- Training and mentoring from automotive industry experts
- A generous workplace benefits scheme, including discounts on health insurance and banking services

Velocity Truck Centres Australia is a part of Velocity Vehicle Group Australia (VVGA). VVG is a multinational company headquartered in the United States and has been servicing the transport industry for many years both locally and overseas.

With more than 950 employees spread across five states, providing a true national support structure for our valued customers. Our company runs on the 3 pillars of
**Speed, Value and Trust.**

Join us now and continue on our journey, we are seeking talented and enthusiastic people to join our team and build for the future.
- Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._

  • Service Coordinator

    3 days ago

    Somerton, Australia Hitachi Construction Machinery Full time

    Join a global leader in the construction & mining industry - Competitive Salary Package + Biannual Bonuses on offer - Access to OEM training, benefits, and opportunities to build on existing skills **About Us** Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. **The Opportunity** We are on the...

  • Service Advisor

    1 day ago

    Somerton, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMV Truck and Bus CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network. CMV Truck and Bus is a subsidiary of the CMV family-owned...

  • Service Technician

    22 hours ago

    Somerton, Victoria, Australia TalentBlue Full time $43,180 - $86,360 per year

    TalentBlue provides long term labour hire services for Mining, Construction, Transport, Manufacturing & Engineering Sector delivering Managed Services, Permanent and Temporary Recruitment. The TalentBlueteam source the highest calibre in talent that add value and enhance our client's business. Our Client is a leading manufacturer of municipal vehicles,...

  • Customer Service Officer

    7 days ago

    Somerton, Victoria, Australia Regent RV Pty Ltd trading as Snowy River Caravans Full time $60,000 - $80,000 per year

    • Showcase your customer relationship skills• SAP experience required, ordering parts & working with internal stakeholders• Positive, approachable, and always ready to support the teamThe CompanyAt Snowy River Caravans, we pride ourselves on delivering an unforgettable experience to our customers through the prestigious products and exceptional quality...

  • Customer Service Advisor

    2 weeks ago

    Somerton, Australia TRS Resourcing Full time

    $40 per hour N/T + Super & O/T - Somerton Location - Ongoing Work **Customer Service Advisor** TRS Resourcing has been tasked with finding a suitable and experienced Customer Service Advisor for our client's day shift in Dandenong South. This position is within a manufacturing, repair and maintenance company; knowledge or interest in the blue-collar sector...

  • Customer Service Advisor-workshop Supervisor

    5 days ago

    Somerton, Australia Autofrigo Transport Refrigeration Full time

    **Job Description.** We are currently seeking an enthusiastic Full Time Front Office Reception to join our team at Auto Frigo/ Daikin. This role will suit applicants who have a passion for customer service. Your day will consist of: Assisting with customer enquiries Confirming service bookings. Providing superior customer service. If you are a motivated...

  • Marketing Manager

    1 day ago

    Somerton, Australia CSG Talent Full time

    **About the Role** An opportunity exists for a qualified and experienced Marketing Manager to lead our client's marketing team based out of their Somerton office. The company has structured its Marketing team around a hybrid model that includes internal functional roles as well as outsourced agency services. The department services markets across Australia...

  • Account Manager

    1 day ago

    Somerton, Australia Bunzl Full time

    **Job no**: 494876 **Work type**: Full Time **Location**: Somerton **Categories**: Sales **WHY INTERPATH SERVICES?** **Interpath Services** is a leader in the supply of life science consumable products into the healthcare sector. We are a national business and are searching for a high achiever to join our national sales team. If you would like to extend...

  • Production Manager

    1 day ago

    Somerton, Australia Downer Group Full time

    We are looking for a **Production Manager**for a **long-term career opportunity**overseeing our asphalt production operations across **Somerton and Bayswater.**This hands-on role is responsible for the management of the two **asphalt facilities**including safety, environment, operational, financial, staff and key stakeholder management within those...

  • Internal Sales/Customer Service Team Member

    2 weeks ago

    Somerton, Victoria, Australia Statewide Bearings Full time $60,000 - $80,000 per year

    Internal Sales/Customer Service Team MemberStatewide Bearings, Somerton VICFull timeWe are currently seeking a motivated, enthusiastic salesperson to join our Statewide Bearings team in SomertonIn your role as an Internal Sales team member, you will be responsible for promoting the full range of SWB Group products and services while providing an exceptional...