
Casual E-commerce Assistant
6 days ago
**Casual Ecommerce Assistant**
**Location**: Laverton North
**Availability**: Monday, Wednesday, and Friday _or_ Tuesday and Thursday
**Potential to transition to part-time or full-time within 3-6 months (based on experience).**
Are you passionate about e-commerce, homewares, gifting, and fashion? We’re looking for a Casual Ecommerce Assistant to join our team in Laverton North. This diverse role combines order fulfilment, social media engagement, and simple product photography, ensuring our customers enjoy a seamless online shopping experience.
This role is perfect for someone organised, creative, and eager to grow within a dynamic environment.
**Key Responsibilities**
**Order Fulfilment**:
- Pick, pack, and fulfil online orders received via Shopify, Doordash and Social Media Platforms.
- Prepare orders for dispatch, create shipping labels, and organise courier pick-ups using platforms such as Australia Post and others. This includes orders for click and collect in store.
**Stock and Product Management**:
- Receive, inspect, and store incoming stock, replenish inventory, and ensure stock accuracy in type, quantity, and quality.
- Undertake simple product photography to maintain an updated and professional looking online store.
**Undertake Social Media Engagement**:
- Assist in creating and posting engaging social media content during shifts.
- Monitor social media platforms for customer queries or interactions and respond appropriately.
**Customer Support**:
**Collaboration**:
- Work closely with the multi site Manager and team to ensure smooth day-to-day operations.
**Role Requirements**:
**Skills and Experience**
- Familiarity with social media platforms like Instagram, Facebook, and a creative flair for content creation.
- Basic photography skills (smartphone or camera) for simple product shoots.
- Strong attention to detail and the ability to follow processes accurately.
- Excellent time management skills and the ability to prioritise tasks.
- Proficient computer skills (Excel knowledge is a bonus).
- A proactive and problem-solving attitude.
- A self starter who can work independently with mínimal supervision whilst also collaborating effectively as part of a team to achieve shared goals.
**Availability**:
**Must be available for shifts on either**:
- Monday, Wednesday, and Friday, _or_
- Tuesday and Thursday.
**Physical Requirements**:
- A fitness for physical work that requires lifting, bending, squatting, and restocking items from time to time.
- Ability to perform manual tasks while adhering to Health and Safety guidelines.
**Why Join Us?**
- Opportunity to transition to part-time or full-time employment within 3-6 months based on your performance.
- A unique blend of e-commerce, creative, and operational responsibilities in a homewares and gifting environment.
- Work in a supportive and passionate team with room for personal and professional growth.
**Perks**:
- Free on site parking.
- Staff discount on store items.
**Job Types**: Casual, Temp to perm
Contract length: 3 months
Pay: $30.00 - $39.00 per hour
Expected hours: 10 - 15 per week
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
**Language**:
- English (fluently) (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 20/01/2025
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