Key Account Manager
1 day ago
**Job Details**:
**Location**
Adelaide
**Salary**
Negotiable
**Job Type**
Full Time
**Ref**
BBBH102825_1686813404
**Contact**
Taliya Pagnozzi
**Posted**
about 12 hours ago
- **SaaS based experience is required**:
- ** Software Sales experience is essential**
The Key Accounts Manager is a leadership role within the APAC Sales Team. This role is responsible for retaining and expanding revenue, by up-selling into our clients' existing customer sites across the APAC region. The Key Account Manager will take ownership of turning our customers into advocates, while playing a mentorship role to our Key Account Consultants, ensuring a consistent level of service is maintained across our ever-growing customer community.
**EXPERIENCE / KNOWLEDGE**
- Minimum five (5) years' experience in an account management role;.
- Software sales experience
- Willingness to own both customer success activities (onboarding, support, services, adoption, advocacy, retention) and outcomes (licence renewals, software and services sales).
- Successful track record in meeting and exceeding sales targets, including new software sales and customer retention etc.
- Ability to solve problems under pressure and identify opportunities for the customer and our client.
- Highly developed interpersonal, negotiation, consultation, facilitation, cross-cultural communication, and customer service skills.
- Proven ability to engage, develop and maintain strong working relationships with internal and external stakeholders from diverse cultures.
- Degree in a relevant field or equivalent years of experience.
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