People & Operations Coordinator

The People and Operations Coordinator will work closely with Sparro’s Senior Leadership and People and Operations teams to provide support for operational processes, HR initiatives and business administration.

The Coordinator will have a huge amount of exposure across all facets of the business, with significant scope to grow into a role focused on project management, business administration, people support or new business.

It’s an exciting time to join Sparro. We’ve recently been acquired by global independent agency Brainlabs and there’s a huge opportunity to leverage Brainlabs’ systems in our own operations.

The objective of this role is to:

- Support the creation and maintenance of a collaborative and safe working environment, inline with Sparro’s people’s vision to develop the industry’s future leaders.
- Support the delivery of efficiencies across the business through analytics, optimisation, systems and strategic solutions.
- Become independent in delivering operational tasks to a high standard, requiring little input or support from senior stakeholders.
- RESPONSIBILITIES**People & HR**
- Support in the management of the full employee lifecycle
- assisting with recruitment and onboarding process, performance reviews, offboarding process.
- First point of contact for all People and Culture Team related enquiries
- Maintenance of staff data in HR systems
- Adhoc administration as required and directed by the Senior People & Culture Manager
- Supporting in-office culture and HR initiatives including events and catering

**Operations**
- Champion team adoption of operations process + systems.
- Service/supplier procurement and negotiation.
- Internal invoicing and finance support.
- Team utilisation reporting and analysis.
- Automation and optimisation of operational processes.

**Business Administration**
- Client contract development and re-signing processes.
- Champion businesses CRM data quality.
- SKILLS- Any experience working in a HR or a business administration focused role is desirable
- A bachelor’s degree or majors in Commerce, Economics, Statistics, Human Resource, Arts or related fields are desirable
- Excellent organisational skills and ability to prioritise and time manage
- Strong people skills
- Strong written and verbal communication skills
- Experience working with or an aptitude for spreadsheet automation is desirable
- Willingness to learn about new systems and platforms
- WHAT TO EXPECT- Profession + Leadership Training /01Continuous learning is a huge part of our workplace culture. With our dedicated learning and development team and onsite performance coach, we offer in-house training sessions to upskill your qualifications.

We also provide a 20-week leadership training course with our founder and general manager. Through this training, we explore the vision of Sparro and Jack Nimble, how to manage expectations, elevating conversation and much more.
- Mentoring + Support /02The People & Operations Coordinator will work closely with Senior Leadership Team and be able to learn and grow as part of the team through on the job mentoring and support from the team and other senior leaders within the business.

Through our in-house training and support, we also look beyond our company to aid our staff’s professional development, with access and encouragement to attend industry events, workshops and paid external courses.
- Career Pathways /03We’re looking to develop our team to be the next leaders in our industry, and in our business. Excellent opportunities to become a trusted partner within the company.

We have a transparent direction for our business and clear pathways for all staff; supported by regular reviews, training courses and personal development plans.
- Sparro Culture /04We value culture as a top priority. We know that we succeed by working collaboratively, drawing on our shared knowledge and growing together.

Culture isn’t just a set of behaviours, backgrounds, or interests - it’s a growth mindset, no ego, and having an openness to learn, challenge, be challenged, and share ideas.

We host regular social and sporting events, lunches and drinks. We love getting everyone together to celebrate our successes. We work hard and smart while providing flexible working hours for all team members. We offer remote workings, a pet friendly plant-filled office with casual working areas, and fully stocked fridge.