Ndis Support Coordinator

7 days ago

Broadmeadows, Australia Angels of Mercy Community Care Full time

**About Us**:
Angels of Mercy is a registered NDIS provider committed to empowering individuals with disabilities to achieve their goals and lead meaningful lives. As part of our small, dynamic team, you will play a critical role in supporting participants to navigate the NDIS and connect with the right services to meet their needs.

**Key Responsibilities**:

- Assist participants in understanding and implementing their NDIS plans.
- Work collaboratively with participants to identify their goals and develop strategies to achieve them.
- Coordinate supports by engaging with a wide range of service providers, community organisations, and networks.
- Collaborate with support workers to arrange schedules, manage tasks, and ensure effective service delivery.
- Monitor and review participant progress, ensuring services are aligned with their needs and goals.
- Provide participants with up-to-date information on their options, rights, and responsibilities.
- Maintain accurate and up-to-date records, including reports and case notes.
- Act as a point of contact for participants, families, and stakeholders, responding promptly to queries and concerns.
- Advocate for participants, ensuring they receive high-quality, person-centred support.
- **Engage in outreach activities to promote the organisation’s services, build relationships with service providers, and explore new opportunities for collaboration.**:

- Participate in networking events and build relationships with community partners to enhance service delivery.

**What We’re Looking For**:

- Must speak Arabic.
- Assyrian/Chaldean language skills are desirable.
- Experience in Support Coordination or a related role in the NDIS sector.
- Strong understanding of the NDIS framework, policies, and procedures.
- Excellent organisational and time-management skills.
- Exceptional communication and interpersonal skills.
- Ability to build positive relationships with participants, families, and service providers.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- Ability to work both independently and as part of a team.
- A proactive, empathetic, and professional attitude.
- A valid driver’s licence and access to a reliable vehicle.
- NDIS Worker Screening Check, Working with Children Check, and Police Check (or willingness to obtain).

**Working Hours**:

- Part-time: 4 days per week, 9 AM to 4:30 PM.

**Why Join Us**:

- Be part of a passionate and dedicated team where your work makes a real difference.
- Opportunity to work in a supportive and collaborative environment.
- Meaningful and rewarding work in the NDIS sector.
- Professional development and career growth opportunities.
- **Incentives for Business Growth**: Enjoy additional rewards for contributing to the expansion of our client base.

**Job Type**: Part-time

Pay: $35.00 - $37.00 per hour

Expected hours: 25 - 30 per week

Schedule:

- Day shift

Supplementary Pay:

- Bonus

**Language**:

- Arabic (required)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 31/12/2024
Expected Start Date: 10/01/2025

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