Participant Engagement and Administration Specialist

2 days ago

Broadmeadows, Australia Wish Support Group Full time

We are seeking a dedicated and versatile individual with experience in administration, accounts receivable and payable, and participant engagement to join our passionate team. This role is ideal for someone who thrives in a flexible working environment, with the option to work between two to three days per week, either from home or in our office servicing Metropolitan Melbourne. This position involves a variety of responsibilities, including participant engagement, governance, HR tasks, recruitment, rostering, and financial administration. You will manage specific support workers and participants, ensuring a consistent, high-quality service.

**Key Responsibilities**
- Conduct participant intakes and Work, Health, and Safety checks.
- Create tailored support plans in collaboration with participants and their networks.
- Coordinate and roster support workers to meet participants' needs.
- Plan and organise social group events.
- Oversee the implementation and review of company policies and procedures.
- Monitor and report incidents, including the use of restrictive practices, in line with NDIS guidelines.
- Assist in compliance with NDIS standards and ensure best practices are followed.
- Manage accounts receivable and payable, including invoicing, payment processing, and financial record-keeping.
- Provide administrative support across HR, governance, and participant engagement functions.
- Recruit support workers, including advertising, conducting interviews, and completing reference checks.
- Assist with rostering and managing support worker schedules.
- Provide training and development opportunities for support workers.

**About You**

Successful applicants will demonstrate:

- Excellent organisational, time-management, and multitasking skills.
- Experience in administration and financial processes, including accounts receivable and payable.
- The ability to work autonomously and collaboratively.
- Strong problem-solving and communication skills.
- A deep understanding of NDIS standards, policies, and procedures.

**Applicants must hold the following (or be willing to obtain)**:

- National Police Check.
- First Aid and CPR Certificate.
- Working with Children Clearance.
- NDIS Workers Screening Certificate.
- NDIS Worker Orientation Module Certificate.
- Commitment to in-house training and professional development.

**Desirable Qualifications**:

- Prior experience or lived experience within the disability, social, or allied health sectors.
- Relevant certifications in disability, social, or allied health fields.
- Experience with rostering platforms.

**Job Types**: Part-time, Casual

Pay: From $63,254.63 per year

Expected hours: 20 - 25 per week

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Broadmeadows VIC 3047

  • Administration Officer

    4 days ago

    Broadmeadows, Australia Institute of Business and Management (Victoria) Full time

    The Administrative Support Officer Roles play a key part in processing student data, ensuring all documentation is compliant, systems administration and customer satisfaction. **Skills and experience** - Previous experience in a similar role within a Registered Training Organization (RTO) or other Education/Training organization - Demonstration experience...

  • Administrative Officer

    7 days ago

    Broadmeadows, Australia Angels of Mercy Community Care Full time

    **About Us**: Angels of Mercy is a registered NDIS provider dedicated to empowering individuals with disabilities and supporting them in achieving their goals. We are a small team working in a compact, efficient office space that fosters collaboration and focus. This setup allows for direct communication, teamwork, and a supportive environment where your...

  • Administration Lead

    2 days ago

    Broadmeadows, Australia Brite Full time

    **We are seeking and experienced Administration Lead to join our passionate team. In this pivotal role, you'll be at the heart of our operations, driving efficiency and productivity across all departments. If you're ready to make a tangible difference and be part of a dynamic team committed to driving change for a more inclusive society, we want to hear from...

  • Care Administrator

    14 hours ago

    Broadmeadows, Australia spectrumvic Full time

    **Managed Services Care Administrator** - Make a real difference to people’s lives - Inclusive, supportive, and collaborative team environment - Flexible work hours and hybrid working arrangements - Full not-for-profit salary packaging This position is responsible for the delivery of high-level customer services to internal and external customers for the...

  • Administration Lead

    40 minutes ago

    Broadmeadows, Australia Brite Full time

    **We are seeking an experienced Administration Lead to join our passionate team. In this pivotal role, you'll be at the heart of our operations, driving efficiency and productivity across all departments. If you're ready to make a tangible difference and be part of a dynamic team committed to driving change for a more inclusive society, we want to hear from...

  • Support Worker

    2 weeks ago

    Broadmeadows, Australia Home Caring St Albans Full time

    **Support Worker - NDIS & Aged Care** Home Caring St Albans is an ethical and fast-growing provider of NDIS and Aged Care services in South Western Melbourne. We are seeking Support Workers to assist with the provision of high-quality exceptional care to a range of fantastic clients and participants currently engaged. Our Support Workers are home-based...

  • Disability Support Worker at Malvern East

    6 days ago

    Broadmeadows, Australia Easy iCare Pty Ltd Full time

    At **Easy iCare** we empower our Participants to live a meaningful and rewarding life. By partnering with our Participants, we can help them thrive and develop independent skills. **We need Disability Support Staff that can**: - Work within a supportive team that values open communication and teamwork. - Prepared to complete ongoing training regarding the...

  • Admin Officer

    4 days ago

    Broadmeadows, Australia College of Skills and Knowledge Full time

    College of Skills & Knowledge Pty Ltd Join a growing education provider and make a difterence in student success. About Us College of Skills & Knowledge (CSK) has been delivering quality training and education for over 2 years, serving more than predominantly international students. As a CRICOS registered training organisation, a leading provider of...

  • Aps6 Internal Review Officer

    2 weeks ago

    Broadmeadows, Australia Talent International Full time

    **Job Details**: **Location** Broadmeadows **Salary** Up to AU$58.50 per hour **Job Type** Full Time **Ref** BBBH81991_1673582264 **Contact** Samuel Beckett **Posted** about 4 hours ago **The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community...

  • Office Administrator

    2 weeks ago

    Broadmeadows, Australia Bluestone Education and Migration Consultants Full time

    We are looking for dynamic person who is keen to learn and adapt to join our vibrant team. The following are the requirements of the Job. Driven by customer service, client satisfaction must have strong communication and interpersonal skills. Proficient with Microsoft Office 365 (Word, Excel, Powerpoint, Outlook) Must have good typing skills. Training...