Front Office Coordinator Patient Coordinator

1 day ago

Richmond, Australia Elevate Dental Full time

**Love working with people and looking for more stable daytime hours?**

**We're looking for a super-organised Front Office Coordinator | Patient Coordinator to join our team**

If you're someone who is organised, likes to interact with people and looking for a stable long-term position, this is for you

This position is for 12months +.

Your role in this position is to ensure the Front of House departments are run smoothly and efficiently and to produce a wow experience for every patient.

This includes:

- onboarding and offboarding patients and providing exceptional customer service
- organising dentists' busy appointment books
- organising all communications between back and front of house, as well as with various external companies
- office adminintrative tasks

**About Us: Elevate Dental**

Our practice takes pride in providing patients with the highest quality dental care within a friendly, caring environment.

We focus on quality, education and customer service to exceed our patients' expectations. Every day we make a profound difference in the lives of our patients. Our passion, team and culture are unique and offer an extraordinary opportunity for someone looking to learn and grow.

**Are you who we're looking for?**

You will succeed in this role because you:

- proactive, adaptable and a team player.
- are well presented and have excellent communication and customer service skills
- are a people person, with the ability to project sincerity, warmth and confidence
- friendly, sociable and someone who goes the extra mile and can be counted on by the rest of your team.
- love to follow systems and show great initiative in coming up with solutions.
- experience in customer service will be an advantage
- awesome computer skills and be able to work in a dynamic and challenging team environment.

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- No weekends
- Shift work

Supplemental pay types:

- Overtime pay

Application Question(s):

- What is your expected hourly rate?
- This is a long term position. Are you able to work full time for more than 1 year in Australia?

**Experience**:

- Front office: 1 year (preferred)

Work Location: In person

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