Front Office Coordinator Patient Coordinator
1 day ago
**Love working with people and looking for more stable daytime hours?**
**We're looking for a super-organised Front Office Coordinator | Patient Coordinator to join our team**
If you're someone who is organised, likes to interact with people and looking for a stable long-term position, this is for you
This position is for 12months +.
Your role in this position is to ensure the Front of House departments are run smoothly and efficiently and to produce a wow experience for every patient.
This includes:
- onboarding and offboarding patients and providing exceptional customer service
- organising dentists' busy appointment books
- organising all communications between back and front of house, as well as with various external companies
- office adminintrative tasks
**About Us: Elevate Dental**
Our practice takes pride in providing patients with the highest quality dental care within a friendly, caring environment.
We focus on quality, education and customer service to exceed our patients' expectations. Every day we make a profound difference in the lives of our patients. Our passion, team and culture are unique and offer an extraordinary opportunity for someone looking to learn and grow.
**Are you who we're looking for?**
You will succeed in this role because you:
- proactive, adaptable and a team player.
- are well presented and have excellent communication and customer service skills
- are a people person, with the ability to project sincerity, warmth and confidence
- friendly, sociable and someone who goes the extra mile and can be counted on by the rest of your team.
- love to follow systems and show great initiative in coming up with solutions.
- experience in customer service will be an advantage
- awesome computer skills and be able to work in a dynamic and challenging team environment.
**Salary**: $55,000.00 - $65,000.00 per year
**Benefits**:
- Professional development assistance
Schedule:
- Monday to Friday
- No weekends
- Shift work
Supplemental pay types:
- Overtime pay
Application Question(s):
- What is your expected hourly rate?
- This is a long term position. Are you able to work full time for more than 1 year in Australia?
**Experience**:
- Front office: 1 year (preferred)
Work Location: In person
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