Fundraising & Engagement Coordinator

**We are seeking a Fundraising & Engagement Coordinator to join our Melbourne team.**
This role plays a key role in supporting the delivery of our community fundraising in Australia.

Working closely with the Senior Manager, the role provides assistance, helps coordinate campaigns, manages communications and maintains accurate records and processes in order for the team to achieve their income targets.

You will have the opportunity to:

- Help maintain positive relationships with donors, fundraisers, and key stakeholders.
- Help manage all third-party platforms
- Support the delivery of Movember presentations to key accounts during events.
- Answer or escalate sensitive enquiries that have come through to Movember
- Support coordinate the campaign logistics such as scheduling team activities, merchandise and the mail house
- Help manage fundraising communications to ensure supporters feel valued and engaged.
- Respond to fundraiser enquiries promptly and professionally, maintaining a high standard of customer service.
- Support the delivery of fundraiser thank-you processes and recognition activities
- Support the Senior Manager with report requirements - extract and prepare reports from Salesforce.
- Use the CRM as the single tool to record supporters' contact information and key interactions with Movember.
- Support the delivery of a merchandise strategy that will support retention and loyalty.
- Support maintaining accurate donor and campaign data in the CRM / Salesforce system.
- Assist in generating reports and tracking donations, donor activity, and KPIs.
- Support income processing, receipting, and record-keeping.

**For this role, you’ll need**:

- Strong administrative skills with a high attention to detail
- Self-starter/high level of internal motivation
- Experience working in a customer service environment
- Organisation skills, the ability to prioritise and manage several taks
- A passion to approaches challenges with creativity, pragmatism and innovation
- Strong communication skills and confidence to work with all levels of the organisation
- Ability to foster relationships both internally and externally
- Ability to give and receive feedback as part of a high-performing team
- A track record of taking initiative, working independently and being resourceful.
- Great interpersonal skills and the ability to build and maintain lasting relationships
- Good organisation skills, the ability to prioritise and manage several programs concurrently and meet deadlines
- Proficient in data entry and data management

**Desirable**:

- Experience using Salesforce

**GOOD CAUSE**:
Working for **Movember**, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.

We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.

**GOOD VIBES**:
The vibes aren’t just for Fridays - even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake) or an impromptu all-staff boogie.

Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.

**GOOD CREW**:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.

Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.
- Flexible hybrid working from home and our modern Richmond office
- Finish work at 2pm on Fridays (Dec-Aug)
- NFP salary packaging (pay less tax)
- 13 weeks paid parental leave and 5 weeks annual leave
- Fun & collaborative culture with employee social events
- Free Headspace subscription and other wellbeing initiative
- Relaxed dress code

**Boy, do we know the feeling of being judged.**(Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

**Do you want to DO GOOD?**
If so, we’d love to hear from you.