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Program Coordinator
2 weeks ago
Are you looking for a role where you can make a difference ?
- Flexible Work Options
- Best Place to Work Australia
**About Us**
At Starlight we know that sick kids are still kids. So, our mission is to brighten the lives of seriously ill children, and their families, by replacing the pain, fear and stress experienced through hospitalisation and treatment with programs that deliver fun, joy and laughter.
**About the Role**
Our Programs team is focused on providing positive Starlight experiences to all Starlight team members, stakeholders and supporters. We are seeking a proactive and organised individual to join the Starlight Programs team on a 12-month contract (Part-time, 4 days a week). Our Program Coordinator will be based at our Richmond office and report into our 'Ground Control Team' manager.
As the Program Coordinator, your role is to use your high levels of customer service skills to provide awesome experiences in supporting our employees (your fellow Starlight team members), office visitors and of course all things administration.
A typical week in our Program Coordinators life will look like:
- Being the the go-to for ad-hoc administration support
- Ensuring that reception, meeting rooms and stationary rooms are organised & being proactive to make sure the office is looking its best
- Maintaining and restocking office supply orders, including kitchen orders, stationary and printer items
- Booking couriers and distributing mail e.g. craft material etc. (lots of creative & fun orders for the kids in hospitals)
- Providing administrative support to National Managers and specific program areas (e.g. ordering and distributing Captain Starlight costumes nationally)
- Checking calendars for client meetings and set up meeting rooms accordingly
- Preparing meetings (catering, water, coffee) and set up of video conferencing & clearing rooms after meetings
- Arranging domestic travel & itineraries as required
- Completing monthly expenses reconciliations
- Participating in projects and supporting the programs team
- Managing Starlight's database & ensuring accurate data entry
- Providing assistance with reporting as required
**About You**
- A strong administrative, customer service, reception or office administration background
- Enthusiastic, authentic and proactive approach is key to the success of the role
- Proficiency in the use of computers and technology, particularly in Microsoft Word, Excel and PowerPoint
- Excellent communication and people skills to manage communications with every level of internal and external stakeholders
- Demonstrated ability to manage multiple priorities calmly within a fast paced environment
- An ability to maintain confidentiality and act with diplomacy and discretion at all times
**What’s Next?**
We’re committed to providing positive experiences in an environment that’s caring, nurturing, and safe. Successful applicants will therefore undertake a Working With Children Check and a National Police Check.
