Business and Training Improvement Coordinator

Challenge yourself in this dynamic role with Qantas Ground Services
- Together we'll drive positive business outcomes
- Full time permanent role based at our Mascot Corporate Campus

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

Our smaller businesses are an important part of the Qantas Group so no matter where you fit in we come together with pride to deliver the best and safest experience for our customers.

We see it as our responsibility to take ownership and drive outcomes, taking the organisation forward. As the Business and Training Improvement Coordinator, you will be responsible for identifying and effective introduction of business improvement activities by constantly seeking, sharing and implementing best practice process improvements across the Qantas Ground Services business, ensuring that projects are analysed, risk assessed, issues are tracked, and change initiatives are implemented on time

Additionally, you will be responsible for coordination, delivery and oversight of training by personally delivering training when required and ensuring part time trainers are coordinated and have the resources required to effectively deliver course content.

You’ll have
- Previous experience in an Administrative/Business Improvement role
- Sound project management skills with the ability manage complex projects with multiple stakeholders
- Process improvement skills -identification to implementation
- Excellent written & verbal communication skills with the ability to influence at all levels
- Ability to plan and coordinate people and training material
- Sound Knowledge of Ground Handling Policy & Procedures
- Cert IV in training & Assessment is desirable
- Business improvement, Lean or Six sigma desirable
- Why Qantas?_
- There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us - so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless._
- The Qantas employee benefits program offers amazing benefits that extend well beyond travel._
- _ We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays._
- _ We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and additional purchased leave options._
- _ We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices._
- _ We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan._
- Please note:_ Under the Qantas Group
_COVID-19 Vaccination Policy_ all Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence of Vaccination by uploading your Digital Vaccination Certificate to Workday (our HR information system). There are different compliance dates for different workgroups under the policy. You will be provided with relevant information, including the compliance date during the recruitment process.

Be a part of something special and play your part in the Qantas story - get in touch today.