Client Service Administrator

3 days ago

Brisbane, Australia DLA Partners Full time

Are you an enthusiastic administration person ready for your next challenge in a great working environment? Do you pride yourself on quality and accuracy, with excellent communication skills? Previous experience within a professional services firm would be ideal, but we would overlook that in someone with the right attitude and personality, as we are not your average suburban accounting firm. Our leadership team grew up through a Big 4 accounting environment, and this gives us a sense of professionalism with a growing and interesting client base.

Ideally we are looking for someone with initiative, attention to detail and a flexible common sense approach who is willing and able to take on a variety of tasks. The role offers long-term stability in a team environment where staff support each other. Our values include fun, and we balance this with great customer service. Our client support staff are responsible for a wide range of duties including scheduling appointments, monitoring various work tax lodgement checklists, tracking team workflow, processing fees, company statements, standard corporate compliance changes, ATO and ASIC lodgements and communication, client correspondence and payment plans.

**Your skills and experience**:

- Minimum 2 years demonstrated experience in an administration role where accuracy was essential
- Strong customer service skills, ethical standards, confidentiality, and sense of loyalty
- Self-motivated with the ability to use common sense and initiative
- Ability to provide support to a team of professionals and to prioritise effectively
- Understanding of the importance of deadlines and the drive to meet them accordingly
- Strong Microsoft Office skills
- Experience in dealing with agencies such as ASIC and the ATO would be advantageous
- Demonstrated ability to learn new tasks quickly and to work autonomously

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