Service Contract Sales Specialist

11 hours ago

Sydney, Australia Technogym Full time

Service Contract Sales Specialist

**Location**:Sydney, SA, AU

**Function/Branch**:Sales

**Type of contract**:Permanent Employee
Our CompanyTechnogym inspires **70 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **Healthness lifestyle** of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the **right spirit to join Technogym because you have the IMBESTIO** You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better worldYour RoleIf you’re passionate about the Services field and driven by delivering exceptional user satisfaction, this role is for you At Technogym, one of our key goals is _“Satisfying 100% of our customers and end-users.”_ Our Services teams continuously strive to raise the bar in service performance to ensure the best fitness experience anywhere, anytime.We are seeking an energetic **Service Contract Sales Specialist** to join our team. In this role, you will be responsible for managing local service contract sales processes and ensuring customer satisfaction through accurate contracts and proposals.You will also play a key role in identifying opportunities to (up)sell contracts and contribute to the definition of new service offerings.Your Impact- Achieve sales, discount and DSO targets (Cash-in) related to new and renewed service contract business
- Manage service contract sales activities on equipment going out of warranty and with contracts due to expire
- Manage opportunities through all steps of the process
- Resolve invoicing queries to enable cash collection of overdue payments
- Ensure customer retention for existing service contracts
- Data and system management
- Provide proactive support to the Field Sales workforce
About YouIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are exceptional at working in a team.What you should bring:
- 3-5 years’ experience in a similar role
- Bachelor’s or Master’s Degree
- Fluency in English
- Experience in multinational companies with a matrix organization
- Ability to manage clients’ requests
- Knowledge of ERP systems and database functionalities - SAP/Salesforce/ServiceMax would be a plus
- Experience in managing service contract terms and conditions
- Knowledge of after-sales activities, warranty costs and related management skills
- Experience in managing client requests and complaints
- Knowledge of sales and negotiation techniques
Technogym is an Equal Opportunities Employer- Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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