Intake Case Worker

2 weeks ago

Inner West, Australia The Rev. Bill Crews Foundation Full time

The Intake Case Worker is the first point both face-to-face and by phone and involves triaging clients who are vulnerable and often have mental health and substance abuse issues and/or are at risk of, homelessness. The role takes individuals through intake assessments and arranges support options through the SHW channels, and where applicable, refers out to alternative support agencies.

**Does this sound like you?**:

- Work with individuals through an intake assessment to deliver outcomes that are holistic and flexible to meet the needs of the individual
- Refer clients through to casework, counselling and clinical, ensuring mental, physical and emotional wellbeing of individuals are appropriately catered
- Liaise and refer to internal and external service providers while providing emotional support and relief
- Support employees and volunteers in the delivery of frontline services to the community when required

**Do you have**
- A Tertiary qualification in social work, social science, welfare, or related discipline
- Experience working with adults with challenging / complex behaviours including mental health and alcohol and other drugs (‘AOD’)
- Some experience referring individuals out for further clinical assessment, support and case management would be ideal
- Excellent written and oral communication skills
- Strong advocacy and referral capabilities
- Strong conflict management skills
- Works well in teams and collaborates

**Benefits**:

- NFP salary packaging benefits ($15,900 tax free)
- caring, supportive and family-focused environment
- work with a great group of people who care about giving back to the community and the clients that we serve

**To apply**:
**If you’re looking to work for an organisation that is truly making a difference in the community, one person at a time, please send through your resume.**
- Bill Crews Charitable Trust and the Exodus Foundation are separate but co-operating entities. Both collaborate to meet the services and programs delivered under the Rev. Bill Crews Foundation brand name._
- All Bill Crews Foundation employees are required to be fully vaccinated against COVID-19 and to comply with relevant booster vaccinations approved by the Australian Therapeutic Goods Administration. Proof of COVID-19 vaccination status will be required prior to commencing this role._

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