Quality and Risk Manager

2 days ago


Melbourne, Australia Ramsay Health Care Full time

**Quality and Risk Manager & Infection Control Coordinator**
- Permanent full-time opportunity: 9-day fortnight at Waverley and 1 day per fortnight for infection control at Frances Perry House
- Key position forming an integral part of the Clinical Services team
- Lead a highly skilled and functioning team towards accreditation

**The Opportunity**

Fantastic opportunity available for a Quality and Risk Manager to join our team

Responsible for supporting and fostering an organisational culture that embraces Quality and strives to continually improve patient and business outcomes in line with the relevant Accreditation Program and other regulatory requirements. The Quality & Risk Manager is the appointed management representative for the Hospital Quality Management System.

The Infection Control Coordinator acts as a resource for all clinical and non-clinical departments in all areas related to the prevention and management of infection control. Coordinates and implements the Infection Control Program with HICMR (Health Infection Control Management Resources) consultants to ensure effective prevention and management of risk associated with infection control.

**Your responsibilities will include**:

- Develop, implements, and monitors quality improvement initiatives.
- Identify and address potential risks across the hospital.
- Conduct thorough analyses of hospital processes and outcomes.
- Implement strategies to enhance patient safety and satisfaction.
- Oversee compliance with accreditation standards and regulatory requirements.
- Facilitate staff education on risk management practices.
- Serve as a resource for resolving quality-related issues.

**About you**
- Relevant qualifications in a Health discipline with applicable Nursing AHPRA registration
- Minimum of 5 years’ clinical post graduate experiences
- Postgraduate qualifications in Management / Quality and Safety or Infection Control Management are desirable
- Comprehensive understanding of healthcare regulatory requirements and accreditation standards
- Experience in leading investigations into adverse events, near misses, and patient complaints, including root cause analysis and development of corrective action plans.
- Effective leadership, interpersonal and communication skills
- Understanding of the Quality Management System in relation to the education, competency, infection control and internal auditing portfolios
- Proven ability to work within a team, and autonomously as required
- Excellent computer literacy, especially with MS Office programs

**Desirable Criteria**
- Completed preceptorship program (RHC or equivalent)
- Postgraduate qualifications in Nursing or Education
- Qualification in Infection Control Practices or working towards same
- Nurse Immuniser Certificate/qualifications

**About Us**

Waverley Private Hospital is a 98-bed acute/surgical facility located in the Eastern Suburbs of Melbourne. Waverley Private Hospital has been an active contributor to the healthcare needs of the local communities of Eastern and Southeastern Melbourne since 1972.

Frances Perry House is a leading private maternity and women’s health hospital in Melbourne. The hospital accommodates 93 beds including surgical and maternity units, Level 4 Special Care Nursery, 6 birthing suites, 4 operating theatres, a day surgery unit and urodynamics procedure room. Conveniently co-located with Royal Women’s Hospital, we provide our patients with quality private hospital care whilst having access to tertiary level facilities should they be required.

The hospital is owned and operated by Ramsay Health Care, and a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-



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