Customer Support Specialist

2 days ago

Sydney, Australia FPMarkets Full time

**FP Markets Group of Companies** is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time** Customer Support Specialist**in our Sydney office - a certified **Great Place to Work®**.

This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture.

Reporting to: Customer Support Manager

**Responsibilities**:

- Educating clients on how to use the Company’s website and trading platforms
- Assisting other departments
- Knowledge and experience in FX, CFD industry will be considered advantageous
- A team player with excellent communication skills
- Fluency in English is essential
- Knowledge of additional language will be an advantage but not essential
- Ability to work on public holidays

**Our offer**:
- Welcoming, young and multicultural team with approachable leadership
- Ability to contribute to dynamic business at a growth phase
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- Free access to multiple sports and wellness facilities across the country
- A day off on your Birthday

**Journey to FP Markets**:

- Interview with People Function member (30 - 45 min) to assess match to our culture
- Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
- A short written assessment

Work, grow and succeed in a professional, rapidly-growing company operating in a multicultural environment

  • Customer Support Specialist

    3 hours ago

    Sydney, New South Wales, Australia GovConnex Full time $60,000 - $90,000 per year

    Role: Customer Support SpecialistLocation: Sydney CBD (Hybrid - 3-4 days/week in office)Job Type:Full time Reporting to: Head of Customer SuccessWho is GovConnex?GovConnex is a fast-growing SaaS company designed for public policy and corporate affairs professionals, founded in 2019.GovConnex's mission is to be the world's leading provider of government...

  • Customer Support Specialist

    1 week ago

    Sydney, Australia Property Me Full time

    **Join the National Leader in Cloud Based Property Management** PropertyMe is Australia’s #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1. million properties. Join a growing team, in a growing business as we continue to consistently grow our core business and...

  • Customer Support Specialist

    1 week ago

    Sydney, Australia Property Me Full time

    **Join the National Leader in Cloud Based Property Management** PropertyMe is Australia’s #1 property management platform with over 60% market share. PropertyMe is used by more than 35,000 real estate professionals to manage over 1. million properties. Join a growing team, in a growing business as we continue to consistently grow our core business and...

  • Customer Support Specialist

    6 days ago

    Sydney, Australia Big Wave Digital Full time

    Is your current role give enough **flexibility **to you? Do you want to work in one of the **largest **well-known streaming businesses? Are you passionate and have strong skills in customer service? If your answer is **“YES”** this may be a role that you always looking for! Big Wave Digital is the leader in the Digital and Tech recruitment space and...

  • Customer Support Specialist

    1 week ago

    Sydney, Australia Weel Full time

    Customer Support Specialist **About Weel** Weel (Previously Divipay) is Australia's leading spend management solution, providing software to help businesses streamline and control company-wide spending. We're leading with heart and humility as we work towards becoming the epicentre for how every business manages and spends money. And to achieve this vision,...

  • Customer Support Specialist

    1 week ago

    Sydney, Australia Railer Full time

    Sydney, Australia **About Us**: Railer is an established tech focused logistics startup. We are reinventing trucking and transforming the future of the $50bn Australian Trucking Industry. The business is growing quickly and we are looking to build a world-class customer service organisation, starting with our first Customer Support Specialists. Enter, you....

  • Customer Support Specialist

    2 weeks ago

    Sydney, Australia Tesla Full time

    What to Expect - The Customer Support team are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy by electrifying the owner experience for our rapidly growing customer base. Associate Support specialists are consistently delivering an incredible experience by developing excellent relationships with...

  • Customer Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Weploy Full time $75,000 - $85,000 per year

    Customer Support Specialist — Superannuation (Fintech)Love solving problems and building trust with customers?Join a small, high-performing team with a fintech in Sydney. You'll be the first point of contact for our superannuation members, with exposure to managed investments and US Investing. What's in it for you:Salary: 75k-85k + superPermanent role FT...

  • Customer Support Specialist

    10 hours ago

    Sydney, Australia Weel Full time

    Customer Support Specialist **About Weel** Weel (Previously Divipay) is Australia's leading spend management solution, providing software to help businesses streamline and control company-wide spending. We're leading with heart and humility as we work towards becoming the epicentre for how every business manages and spends money. And to achieve this vision,...

  • Customer Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Storypark Full time $60,000 - $90,000 per year

    Job Description – Customer Support SpecialistAbout the RoleWe are looking for a dedicated and empatheticCustomer Support Specialistto join our team. In this role, you will be the first point of contact for our customers, providing timely and effective support across multiple channels (chat, email, and phone). You'll play a critical part in ensuring our...