Telesales Manager

Retinue, an innovative accounting company that offers bookkeeping, tax compliance, payroll, and financial insights services with unlimited support, all for one fixed monthly fee, is seeking a Telesales Manager. As the Telesales Manager, you will be responsible for managing and leading a team of telesales representatives focused on lead conversion and booking sales meetings for our business development team. This position plays a crucial role in Retinue's growth and success as a company that aims to provide better support for small and medium-sized businesses. With a focus on both team leadership and individual performance coaching, the Telesales Manager will ensure that Retinue's sales team delivers to our mission by creating as many opportunities as possible for our team to showcase our service to business owners.

**Responsibilities**:

- Lead a sales team to deliver to daily, weekly and monthly performance targets
- Execute on a proven sales playbook within a fast growing organisation
- Monitor sales performance and create early interventions to ensure commitments are met
- Coach and provide feedback to team members to improve sales skills and product knowledge
- Lead by example and drive accountability to company behaviours and commitments

**Requirements**:

- 5+ years of telesales experience, including 3+ years in a team leadership or management role
- Experience in B2B sales a must, small business markets highly regarded
- Proven ability to meet and exceed sales targets both individually and leading a team
- Ability to coach, mentor, hold individuals accountable and lead from the front
- Strong communication skills and ability to effectively coach and provide feedback to team members
- Excellent time management and organizational skills
- Ability to be scrappy and resourceful. Thinking outside of the box to find creative ways to solve problems in a growing organisation

**Benefits**
- $90,000 base salary (excluding super) + commissions + quarterly performance bonuses - OTE of $115k+ super
- Great location close to public transport, with beautiful serviced offices and world-class amenities
- Exceptional professional growth. We are well funded & plan to scale quickly, this will open up continued new opportunities across the business. This will include (but not limited to) leadership opportunities, new roles to fit the needs of the business & lateral opportunities
- Professional development. You will be working with fantastic business leaders & entrepreneurs who have proven track record scaling start-up businesses fast
- Being an early-stage employee, really helping to shape out future processes, culture & drive key business growth. Be a part of building a business from the ground up
- As we continue our growth, we continue to develop our employee benefits programs. We plan to be a well-known name in the SME market and have a company & culture to match. You will be supporting us through our exciting journey, making it not only a great service, but culture to match

**Our Commitment**

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences