Senior Training Advisor

5 days ago

Sydney, New South Wales, Australia Scentia Full time $90,000 - $120,000 per year

About the Business

For over 80 years, the Australian Institute of Management (AIM) has empowered individuals and organisations to thrive with industry-focused education solutions. AIM has developed over 100 short courses and Vocational Qualifications to help our students advance their skills and career, regardless of industry and experience. Today, AIM is the market leader in corporate education and training. Our unmatched breadth and depth of programs enables us to support organisations to drive team engagement and growth objectives.

AIM is part of Scentia, which also includes The Institute of Executive Coaching and Leadership (IECL) and Australasian College of Health and Wellness (ACHW).

About the Role

We are seeking multiple passionate and results-driven Senior Learning Advisor to join our Sydney-based Sales CAT team. This permanent full-time role is ideal for someone who thrives in a high-performing telesales environment and is committed to delivering exceptional learning and development solutions.

You'll engage with both individual and corporate clients, advising on AIM's suite of qualifications and short courses. Your focus will be on building relationships, converting leads, and guiding students through their initial learning journey. This role combines strategic sales, advisory, and customer service, requiring a consultative approach and strong collaboration across internal teams.

Responsibilities

  • Drive sales conversion through inbound and outbound calls, engaging with prospective students and corporate clients
  • Provide tailored learning and development advice, mapping career pathways and recommending suitable AIM products
  • Collaborate with Marketing, Customer Success, and Learning Solutions teams to ensure consistent messaging and premium student experience
  • Participate in the development of marketing materials and promotional events
  • Maintain compliance and contribute to continuous improvement initiatives
  • Monitor market trends and contribute innovative ideas to enhance AIM's offerings
  • Support lead generation and relationship building across schools, salons, clinics, and expos

About You

You are a confident communicator with a passion for education and sales. You bring:

  • 2+ years of outbound telesales experience, ideally within the education sector
  • Strong understanding of learning and development products and services
  • Proven ability to build rapport and deliver exceptional customer service
  • Experience with CRM systems (Salesforce preferred)
  • A proactive mindset with strong problem-solving and organisational skills
  • Ability to work collaboratively and adapt to a dynamic environment
  • Knowledge of VET and HE sectors and their compliance frameworks is a plus

Benefits & Perks

  • Vibrant Office Culture: Be part of a fun and dynamic office environment.
  • Employee Assistance Program (EAP): Access to support and resources for your well-being.
  • Collaborative Team Environment: Work with a great team that values collaboration and innovation.
  • Ongoing training & support provided
  • No weekend work

The Culture

We are passionate about connecting people and organisations through learning. Our culture is the foundation of our success, driven by a clear core purpose and behaviours that are deeply embedded in our organisational DNA. Together, they shape who we are, how we work, and the impact we make.

If you would like to be part of our journey, simply click "Apply Now" and our recruitment team will reach out to you.

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