Change Manager

All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing.

**Role - Change Manager
- Req 51537**
- Permanent
- Location:Sydney

**How will I help?**

Working as part of the Mortgages Change Team, your role will be critical in managing Mortgages change initiatives. You will be accountable for building change strategies and plans, identify and assess change impacts, design and execute change interventions, and measure and monitor key change metrics.

**Key Responsibilities**:

- Builds change strategies and plans tailored for the change receiver to provide clarity of key change activities and milestones.
- Completes and validates change impact assessments with key stakeholders to determine the type and level of impact for people, processes and technology affected by the change.
- Leads the design and execution of change interventions as identified in the change plan to intentionally improve awareness and employee readiness.
- Evaluates change management performance through key metrics, such as end user adoption, to monitor progress and realisation of outcomes.
- Plan and facilitate workshops to achieve a desired outcome, using techniques that are fit for purpose for the audience and nature of the workshop.
- Act as an interface between delivery teams, Lines of Business & Distribution teams to ensure proposed changes are integrated seamlessly and scheduled optimally.
- Ensure change related risk (people, operations, organisational) is within desired levels and that risks are managed according to agreed risk frameworks by managing and leading the identification of risks.
- Regular status reporting as it relates to the change program/initiative including progress, risks and resourcing.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- 3+ years experience in a similar role working independently in complex environments.
- WFM experience essential to the success of this role.
- Prior experience working in a Workforce Strategy Implementation Project.
- Proficient stakeholder management skills.
- Demonstrated ability to communicate complex ideas and concepts.
- Demonstrated knowledge of risk management and assurance concepts.
- Flexibility and resilience in responding to changing priorities.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

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