Ict Support Technician

6 days ago

Sydney, Australia AI Talent Full time

We are seeking a proactive and detail-oriented ICT Support Technician to provide front-line technical support to our staff and systems. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about helping users resolve technical issues efficiently.

**Key Responsibilities**:

- Troubleshoot and resolve technical problems related to desktops, laptops, mobile devices, printers, and peripheral equipment.
- Set up and maintain user accounts, permissions, and passwords in accordance with security protocols.
- Support the rollout of new equipment and systems across the organisation.
- Document support requests, issues, and resolutions using a ticketing system.
- Maintain asset registers for IT hardware and software.
- Provide basic training and guidance to staff on the use of ICT systems.
- Escalate complex issues to senior IT staff or external providers when necessary.

**Requirements**:

- Certificate IV or higher in Information Technology or related field.
- 1+ year of experience in an ICT support or helpdesk environment preferred.
- Strong troubleshooting skills and ability to work through problems methodically.
- Knowledge of Windows OS, Microsoft 365, and basic networking concepts.
- Familiarity with remote desktop tools and ticketing systems.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and manage time effectively.

**Desirable**:

- Experience with Active Directory, Group Policy, or cloud platforms.
- ITIL Foundation or similar certification.

**Job Types**: Full-time, Permanent

Pay: $70,000.00 - $120,000.00 per year

**Benefits**:

- Work from home

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Sydney NSW 2000

  • Ict Logistics Support Officer Aec Baseline

    4 days ago

    Sydney, Australia Cleared ICT Full time

    Location: - Sydney - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$45 - AU$55 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1149_1677723602 - Published: - about 3 hours ago Cleared are currently supporting the AEC, who are looking for ICT Support Officer. The ICT Support Officer will work as...

  • ICT Support Technician

    7 days ago

    Sydney, New South Wales, Australia AI Talent Full time $70,000 - $120,000 per year

    Job Description:We are seeking a proactive and detail-oriented ICT Support Technician to provide front-line technical support to our staff and systems. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about helping users resolve technical issues efficiently.Key Responsibilities:Provide...

  • Senior ICT Service Operations Officers Sydney Melbourne

    1 week ago

    Sydney, New South Wales, Australia People Connect ICT Solutions Full time $90,000 - $120,000 per year

    Greeting from People Connect.We are seeking for Senior ICT Service Operations Officers Sydney and Melbourne Australia. We're Hiring: Digital Systems Analyst – Scientific LaboratoriesLocation:Lindfield NSW, North Ryde NSW, or Port Melbourne VICSecurity Clearance:Must hold an activeBaseline AGSVA clearanceWork Environment:Scientific Laboratories | ICT | Data...

  • Ict Support Technician

    2 weeks ago

    Sydney, Australia LIGHTUP AUSTRALIA GROUP PTY LTD Full time

    We are seeking a skilled and proactive ICT Support Technician to join our company. This role is vital in ensuring the smooth operation of the company’s IT systems, supporting internal staff, maintaining client databases, and ensuring the security and integrity of digital systems used. **Key Responsibilities** - Evaluate and implement ICT infrastructure...

  • ICT Support Technician nec

    3 weeks ago

    NSW - Sydney - City & Inner West, Australia AI Talent Pty Ltd Full time

    Job Description: We are seeking a proactive and detail-oriented ICT Support Technician to provide front-line technical support to our staff and systems. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about helping users resolve technical issues efficiently. Key Responsibilities: - Provide...

  • Ict Technician

    7 days ago

    North Sydney, Australia Peppermint IT Full time

    Peppermint IT is an experienced technical business located in the beautiful north shore and provides end to end support for businesses with a focus on shared services for business. We are recruiting for a level 2 ICT technician and the role description includes: Advanced Issue Resolution: - Receive escalated technical issues from first-level support and...

  • Electrical Marine Technician

    2 weeks ago

    Sydney, Australia Cleared ICT Full time

    Location: - Sydney - Sectors: - Engineering - Employment type: - Contract - Salary: - Negotiable - Contact name: - Rohan Cantley-Smith- Job reference: - BBBH2068_1713245690 - Published: - about 5 hours ago - Startdate: - ASAP Our clients range from Defence SME's through to large Primes across Australia and we are currently looking to speak with...

  • Senior ICT

    5 days ago

    Sydney, New South Wales, Australia IT Alliance Australia Full time $90,000 - $120,000 per year

    One of our leading federal govt clients is seeking to engage Senior ICT /Laboratory Service OperationsOfficerforMelbourne and SydneylocationsPlease note Candidate must have Baseline security clearanceInitial contract duration-7monthsWorking arrangements -OnsiteOverview-You will work closely with scientists, technicians, and ICT professionals to enhance the...

  • Senior ICT Service Operations Officer

    1 week ago

    Sydney, New South Wales, Australia Hatchit Studios Full time $90,000 - $120,000 per year

    Senior ICT Service Operations OfficerLocation:Lindfield (NSW) / North Ryde (NSW) / Port Melbourne (VIC) –Onsite 3 days per weekContract Duration:7 months (December 2025 – June 2026)Industry:Federal Government ICT Projects – Science & TechnologySecurity Requirement:Active Baseline Security Clearance requiredHatchit Studios is seekingSenior ICT Service...

  • Ict Field Service Technician

    2 weeks ago

    Sydney, Australia BCD Travel Corporate Full time

    Want to kick start your career in a national ICT function? Have the knowledge to execute technology roadmaps, manage escalations and oversee software and hardware maintenance plans? We’re looking for a confident and tech savvy professional ready to excel in the growing information technology market. If that sounds like you, lets talk.. **ICT Support...