Supply Chain Support Analyst

**Work options**: Hybrid
- Terrific company culture (check us out on Glassdoor)
- Genuine work/life balance
- Market-leading brands and a strong people focused culture

**About the role**

In this role, you will be the key contact for users in the areas of troubleshooting and solving software issues. You will resolve SAP Materials Management (MM), SAP Warehouse Management (WM) and SAP Logistics Execution (LE) issues raised through the Service Desk. This role also provides you with the platform to work with diverse stakeholders across the Group and you will be an SME to both IT and business users.

This role provides great exposure, as you will work to identify areas of system enhancements and work with the team to deliver better system efficiencies and stability.

The role is sat with the team that works on end-to-end solutions (project, development and support) providing you the opportunity to learn and develop. You will also work to understand business processes and will translate these into system solutions.

Based out of Clayton with flexible working options, this is a brilliant opportunity that will nurture your career.

**Responsibilities**
- Be the primary MM/WM/LE support person in team.
- Address issues raised by users in a timely manner based on priority.
- Work with the Architecture function and Senior Technical Analysts to identify, improve and implement system changes
- Administer various elements of the support function such as change control and the monitoring of inbound tickets.
- Specify and scope detailed changes that are necessary to support these outcome

**Skills & Experience**
- Demonstrated experience Materials Management (MM) or Warehouse Management (WM) or logistics Execution (LE)
- Experience with SAP Ariba is preferable
- Demonstrated experience in an ERP support environment
- Strong interpersonal and partnering skills, ability to communicate at all levels of the organisation

**Why DuluxGroup?**

As a member of our team, you'll unleash your potential, grow, achieve and thrive with us.

We offer a fast-paced work environment that values collaboration, rewards high-performance, and inspires innovation.

But it's not just about the work - it's also about the people.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

**Benefits**
- Opportunities to work flexibly at all stages of your career
- Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
- Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
- Give back to the communities in which we live and work, with our “Community Action Day” and other programs
- Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
- Feel truly valued through our employee recognition programs
- Enjoy generous discounts on DuluxGroup products and through our corporate partnerships
- _**Realising your full potential starts here**

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it

You'll work with iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

DuluxGroup is made up of six main business areas comprising of 50 well recognised brands.

Click APPLY

**_Applicants must have sufficient working rights for this role_**.**

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