(High Salary) Administration and Scheduling Officer

3 weeks ago


Newcastle City Council, Australia Service Stream Full time

# **Primary Location**NSW - Mayfield WestMaternity leave position to provide administration and scheduling support to our Utility contracts, ensuring the smooth delivery of field work, administration tasks and customer service.# **About the Role**Key responsibilities· Completion of task allocation to field staff and liaising with field based resources· Responding to incoming phone calls and emails· Dealing with customers and customer complaints· Liaising with field based and office based employees to confirm / assist in the completion of tasks· Ensuring accurate data entry· General office duties and administrative tasksExperience required· Minimum Certificate III in Business Administration or equivalent work experience· Basic understanding of field requirements within a scheduling environmentCompetencies required· Planning and Organising· Customer Focus· Building Relationships and Networking· Teamwork and Diversity· Accountability· Adaptability and Resilience· Persuasive Communication# **Department**Administration# **How to Apply**If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.# **Job Description Summary**
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