Technical Support Officer, Clerk Grade 5/6

6 days ago

Illawarra, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technology Support Officers assist in providing efficient information technology support services along with performing maintenance and upgrades on departmental IT equipment to ensure effective operations at optimal speed and capacity.

**Talent Pool**

**Special Notes**:
**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume **(max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide

1. Proof of Identity information
2. Informed Consent Form
3. Declaration for child-related work

**Targeted Question 1**
Please provide an example of where you have achieved business/educational outcomes by using the existing technology in your organisation (300 words maximum)

**Targeted Question 2**
Can you show evidence of how you have liaised and maintained software on a large scale? (300 words maximum)

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