Ecommerce Production Specialist

**At Lorna Jane**:

- We think customer, they are at the heart of everything we do.
- We are accountable, we take responsibility for our results and our growth, and we think, act, and make decisions with intention.
- We challenges the status quo, we are game changers, the world has enough followers.
- We are hungry for success, and we never give up on achieving our goals.
- We believe in each other, we are one team, inspiring each other to achieve success.

We are looking for an Ecommerce Product Specialist to join the team at Lorna Jane HQ located in Eagle Farm.

This is an opportunity to manage the end-to-end digital production for our global ecommerce business by creating and executing actionable plans to optimise product conversion and customer experience through analysis and product conversion performance.

**Responsibilities**:
Website Product Optimisation
- Briefing in any new ecommerce images that need to change over to connect the customer journey with social or digital platforms
- Managing product data, ensuring product imagery, videos, pricing, and product descriptions are accurate
- Communicating with stock team to ensure new product uploads aligns with the delivery schedules
- Creating organic product descriptions that are market relevant, optimised for search, inspiring and create an emotional connection for the customer
- Completing weekly reporting on onsite video performance and providing insights
- Ecommerce representation and involvement at the ecommerce shoots
- Taking ownership over the renaming of images and image approval
- Involvement in the sample fits to ensure the product descriptions are correct to articulate key insights to drive consumer confidence
- Developing content and visuals to support overall key metrics for the websites and customer experience
- Ensuring all new arrivals are enabled on the website inline with launch dates and creative briefs
- Managing relationships with external retouching, ghosting and product vendors

Website Content
- Executing content and visuals to support overall key metrics for the websites and customer experience
- Tailoring the strategies to ensure seasonal and customer relevance to maximise conversion potential
- Actively researching ways for the business to improve the online product content
- Staying abreast of upcoming content trends and best practice standards
- Managing and maintaining accessibility compliance requirements across all websites

Photoshoot Support
- Supporting Design and Content coordinator on shoots to ensure they run efficiently and all vendors in attendance have a positive brand experience
- Strong organisational skills and attention to detail to ensure content captured is as per request and highlights best features of garments
- Proactively identifying and presenting content ideas that can be used to further support product sell through online

**About You**:

- Experience in a similar fast-paced retail environment
- Experience in digital marketing or graphic design is highly desirable
- Ability to analyse reportable data to drive actionable insights
- Technical experience and understanding of ecommerce platforms
- Excellent communicator and collaborative team-player
- Excellent organisational, planning and time management skills

**Why Lorna Jane**:

- Work for an iconic and innovative Australian brand, with a strong, relevant message and a premium product
- On-site parking and Nourish café
- Wear activewear to work with a generous employee discount off all new Lorna Jane activewear
- Continuous on-the-job coaching by industry leaders
- Early finishes every Friday

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