Senior Ecommerce Specialist

6 days ago

Brisbane, Queensland, Australia Michael Hill Full time $90,000 - $120,000 per year

Love Data, Digital and Dazzling Customer Experiences?

If you get excited about conversion rates, online merchandising and crafting seamless digital journeys - and you also happen to love a bit of sparkle - we've got the perfect role for you.

Join
Michael Hill
at our
Brisbane
Support
Centre
in a full-time role where your strategic thinking and digital expertise will help shape the future of online retail across Australia, New Zealand, and Canada.

More About the Opportunity:

We're on the lookout for a digitally savvy, results-driven Senior eCommerce Specialist to lead the charge in optimising our online platforms. You'll be part of a collaborative team that's passionate about delivering exceptional customer experiences and driving commercial success.

This is your chance to make a real impact in a global retail brand that values innovation, creativity, and continuous improvement.

What You'll Be Doing:

  • Own and execute eCommerce strategies that drive traffic, conversion, and revenue.
  • Manage product listings, promotions, and content across multiple digital platforms.
  • Collaborate with cross-functional teams to deliver seamless and engaging online experiences.
  • Analyse performance data and customer behaviour to inform decisions and uncover opportunities.
  • Lead A/B testing and site optimisation initiatives to enhance UX and functionality.
  • Support the rollout of new digital tools and technologies.
  • Ensure brand consistency and commercial alignment across all online touchpoints.

What You'll Bring:

  • Solid experience in eCommerce, digital merchandising, or online retail operations.
  • A sharp analytical mind and a love for data-driven decision-making.
  • Proficiency in eCommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools (e.g., Google Analytics, Power BI).
  • Excellent communication and stakeholder management skills.
  • A proactive, independent work style with a knack for juggling priorities.
  • Experience in fashion, jewellery, or luxury retail is a bonus

Why You'll Love Working Here:

  • A supportive, inclusive, and fun team culture.
  • Opportunities for professional growth and global exposure.
  • Be part of a brand that's trusted across Australia, New Zealand & Canada.
  • Enjoy generous discounts on our stunning product range.

Ready to Sparkle Online? Apply Now and Make Your Mark at Michael Hill.

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