Program Lead

**Program Lead**:
NSW - Sydney CBD Workers Compensation Full Time

**THE OPPORTUNITY**

As part of our diverse team based in **Sydney**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The Program Lead role manages the program of work comprising key projects and initiatives to maximise performance outcomes, deliver business efficiencies and support the achievement of IFNSW strategic vision of continuous improvement and innovation.

The role will lead a high performing and customer-responsive project team that works strategically to assist the EML claims team through process improvement, opportunities in increasing performance and working with the agencies to improve outcomes.

This will be a full
- time **permanent** position commencing **as soon as possible **based in the **Sydney George Street **office, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Develop, implement, forecast and drive the strategic direction, performance and sustainability of the Business Unit program function.
- Manage and report on the program of work and projects end-to-end to ensure scope, requirements, milestones, and deliverables are sustainably achieved, ensuring the appropriate allocation of resources to achieve objectives effectively.
- Creating and maintaining strong relationships with all Agency stakeholders, internal clients and the management team by displaying our values and behaviours.
- Communicating effectively, clarifying and managing key stakeholder expectation and allocating appropriate resources to ensure the delivery of effective outcomes.

**ABOUT YOU**
- Strong understanding of Workers Compensation legislation and associated regulations
- Demonstrated experience in a similar leadership role, working within a fast-paced business
- Environment
- Demonstrated knowledge of project management methodologies

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Access LinkedIn Learning - 18,000 courses to advance your professional education
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**ABOUT EML**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.