
Operations Manager
5 days ago
**_Shaping the future of real estate for a better world_**
**_ At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working._**
**_ We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way._**
**_ JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat._**
**What this opportunity involves**:
JLL is seeking a skilled Operations Manager to join our building management team at Endeavour Hills Shopping Centre.
Working with the Centre Manager and Administration Manager, you'll be responsible for the day-to-day operations of the property, serving as the on-site key contact for stakeholders and clients. You'll manage operational budgets, maintenance regimes, contractor relationships, minor works, and risk and compliance programs.
**An overview of the role**:
- Implement and maintain property risk management programs and compliance with OH&S regulations
- Assist with annual operating budgets and ensure operations meet financial targets
- Manage contractor relationships and ensure adherence to safety standards
- Coordinate tenancy fitouts with client-appointed coordinators
- Prepare detailed operational reports and monitor performance metrics
- Maintain retailer relationships through regular communication
- Conduct building audits and maintain asset registers
- Oversee security measures and emergency procedures
**Sound like you? This is what we’re looking for**:
- Bachelor's degree in facilities management, building, business or related field
- 3-5 years' experience in facilities or property management (retail-related asset experience preferred)
- Knowledge of local OH&S requirements and contractor management
- Understanding of technical property systems (air-conditioning, fire protection, CCTV, BMS)
- Experience interpreting commercial contracts
- Strong budgeting skills and financial acumen
- Excellent communication and relationship-building abilities
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
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