Mail Services Officer

3 days ago

Canberra, Australia Department of Employment and Workplace Relations Full time

APS Level 3
- Canberra, ACT
- $72,658 - $75,678

**About the Department of Employment and Workplace Relations**
We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer.

We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities.

With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment.

It is our ambition to do things differently, to create the ‘department of great jobs’- where our people reflect our purpose.

**The Role**
Reporting to Assistant Director, Information Management, the Mail Services Officer is responsible for providing services of the receipt and dispatch of mail and freight, security screening, distribution advice, and general support.

The Mail Services Officer position is part of the Information Management section who provide broader information management services to the department and client agencies.

**Duties and Responsibilities**
Responsibilities of the APS Level 3 may include:

- Mail and freight receipt and distribution
- Mail security screening
- Mail services administration
- Ordering mail and freight supplies
- Managing customer enquiries and issues
- Customer support and engagement

**How to Apply**
Applicants are required to provide a summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work.

The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level.

In the eRecruit (the department’s online recruitment system) you will also need to:

- upload a Curriculum Vitae
- provide contact details for 2 Referees.

**Eligibility**

**Don’t meet all the role requirements?**

**Citizenship** - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it.

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