IT Business Services Manager

7 days ago

Adelaide CBD, Australia Peoplebank Full time

**About the Company**

A fantastic not-for-profit organisation that delivers community services across South Australia.

Great city office location with parking and a great flexible work environment.

**About the role**

You will work closely with business leaders and IT teams to define, develop and deploy IT Systems and Applications strategies to achieve business goals, based on agreed priorities. Ensure that the IT Infrastructure and user management supports are secure and support our operational requirements.

**Responsibilities**
- Lead, supervise and motivate a team within a culture of support, value and continuous improvement
- Provide high-level advice and guidance to management and peers
- Work closely with Executive and program resources to support and champion the implementation of new technology
- Lead and manage incidents through to resolution and ensure incident events are fully documented and prepare all Post Incident Reports
- Oversee the data management to improve system data quality, implementing rules and automation as needed.
- Responsible for asset management of all IT hardware and software
- Responsible for IT strategic direction and management of IT budgets

**Skills and experience**
- Relevant Information Technology qualifications
- Minimum proven/demonstrated (5 years' experience)
- Proven leadership experience in managing teams
- Demonstrates a thorough knowledge of the common policy and procedural requirements for the effective operation of an IT support function including:

- Incident Management
- Problem Management
- Asset Management
- IT Change Management
- ITIL Intermediate Certification or above (desirable)
- Demonstrated problem solving experience
- Project Management qualification or experience
- Demonstrated sound interpersonal, written, and oral communication skills as well as a commitment to providing excellent customer service
- Current Driver's Licence and willingness to drive in the course of work
- Have or willingness to obtain relevant clearances or probity checks required by legislation or company policy prior to commencement.
- Proof of Vaccination Status as required by Legislation, Health Directives or company policy throughout employment and prior to commencement.

For more information or a confidential discussion, please contact Jessica Gadsby on (08) 8112 7417 quoting reference 248737.

  • Business Services Manager

    1 day ago

    Adelaide CBD, Australia PCR Services Pty Ltd Full time

    Explore this firm's model and reach - built to offer strategic advantage. - Be involved in major decisions - key member of firms stable growth. - Existing portfolio of $600K in fees. Growing clients base - Complex work. - **Explore this firm's model and reach**: - **Built to offer strategic advantage**: - **Be involved in major decisions**: - **Existing...

  • Client & Provider Advocacy Officer

    7 days ago

    Adelaide CBD, Australia My Plan Manager Full time

    **Role overview** We are recruiting a Client & Provider Advocacy Officer to redefine service excellence and ensure our clients and disability service providers receive the services they expect from the leading Plan Manager. As an experienced service professional each day will bring a new opportunity to provide quality client-centred service and ensure...

  • Service Delivery Manager

    2 weeks ago

    Adelaide, South Australia Brennan It Full time

    **Brennan. Where true performance thrives.**At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.It's a claim backed by our **True Performance System** - a...

  • Customer Service/hospitality

    2 weeks ago

    Adelaide CBD, Australia TAO Business Solutions Full time

    **TAO Business Solutions **brings together industry-leading services in people-to-people marketing. We are looking for energetic people to join out exciting workplace. Work in a role that you love with like minded people, specialising in events and promotions. **About you**: - Looking for a sense of achievement? - Want to improve your communication...

  • Territory Manager

    1 week ago

    Adelaide CBD, Australia Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** Location: Adelaide South Full Time Permanent **THE OPPORTUNITY** Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. We have a Fantastic...

  • Rto Student Services/administration Officer

    7 days ago

    Adelaide CBD, Australia Albright Institute of Business and Language Full time

    **RTO Student Services and Reception/Administration Officer - Adelaide** - Do you have a passion for education? - Exceptional organisational skills? - Team and people skills? - Caring personality? - Eye for detail? Then you will be at the right place with Albright! **About us**: Albright Institute is a Registered Training Organisation (RTO) in the heart of...

  • Service Delivery Manager

    2 weeks ago

    Greater Adelaide SA, Australia Brennan IT Full time

    **Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

  • Strategic Planning and Service Innovation Manager

    1 day ago

    Adelaide CBD, Australia Centacare Catholic Family Services Full time

    **Lead a team to position Centacare at the forefront of service design, evaluation & strategic innovation across the social & community services sector.** **The Role** Working closely with the Executive Manager, the Strategic Planning and Service Innovation Manager will drive forward looking opportunities for Centacare. This includes evidence-informed...

  • Patient Services Officer Business Traineeship

    1 day ago

    Adelaide CBD, Australia Maxima Full time

    Looking to take the next step in your career? Thinking that the medical industry might be for you? Maxima, in partnership with the Calvary Hospital, are on the lookout for a committed individual to undertake a business traineeship as a Patient Services Officer. This diverse role will see you working fulltime within the CBD at their reputable and busy...

  • Business Development Lead

    2 weeks ago

    Adelaide CBD, Australia Babcock International Full time

    **Business Development Lead - Asset Services**: - Country/Region: Au- City: Adelaide- **Value creation and strategy development**: - **Hold a **strategic role and contribute to growth**: - **Develop and maintain strong customer and industry relationships** **About the role** As a **Business Development Lead**, you will develop opportunities in the Asset...