Social Media Coordinator

5 days ago

Rouse Hill, Australia Snuggle Hunny Full time

This role is all about social media. You will be helping manage Instagram, Facebook, TikTok, Influencer management and help grow our community and drive engagement. You will be creating a lot of content so need to be comfortable with doing that and editing videos and getting content on the fly. It's key you can create reels, TikToks and love doing so. This is very key to this role. You must have a passion for creating content with babies. You will be all across social media trends and understand the best ways to optimise performance. With this in mind you will also be interested in the analytics and assessing performance.

You will work with customer care to engage our community, respond to comments and interactions, and use this to really understand our customers and come up with new ideas to engage them.

You'll also manage our ambassadors and influencers and need to be comfortable communicating with them and contacting potential influencers to build relationships.

If you're passionate about building a brand this could be the role for you. There is lots of potential to grow with this role so if that is something that you're keen on and you want to build a career with Snuggle Hunny get in touch. You'll work closely with the CEO, Julie Mathers, who has been voted No 1 in Ecommerce twice. This is a full time role based in Rouse Hill, NSW.

**Responsibilities**:

- Create content for social channels
- Create video content/ reels/ ads
- Engage with tagged and hashtag photos/stories on IG, TikTok & FB
- Work with Customer Care to action IG, TikTok & FB messages/comments
- Manage IG & FB stories content
- Manage TikTok content and the TikTok plan
- Manage and drive influencer collaborations for IG, TikTok & FB
- Stay abreast of the latest trends and updates on IG and FB and offer suggestions on how they can be implemented
- Reporting & analysis - tracking success metrics and utilising data to inform future plans
- Adhoc Marketing support tasks as required
- Expo support

**Experience and Skills**
- 2+ years social media experience
- A passion for brand and values
- A passion for the baby industry
- An obsession for customer experience and engagement
- Hands on can-do attitude
- Retail experience
- Innovative and thinks outside the box
- Organised
- Obsessive attention to detail
- Good communication skills
- Video editing skills
- Used Canva/ Photoshop

**The Benefits**
- Competitive salary
- Fantastic discount
- Plenty of free parking
- Beautiful office with float centre, gym, cafe all next door and shopping centre close
- Inspiring, passionate and driven team

**Salary**: $55,000.00 - $75,000.00 per year

**Benefits**:

- Employee discount

Work Authorisation:

- Australia (required)

Ability to Commute:

- Rouse Hill, NSW 2155 (required)

Ability to Relocate:

- Rouse Hill, NSW 2155: Relocate before starting work (preferred)

Work Location: In person

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