Quality Manager

Company Description

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture

**Job Description**:
**About this opportunity**

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.This role is responsible for the effectiveness and efficiency of the Quality and Food Safety Management system across two sites
- Laverton and Braeside.

As Quality Manager you will be accountable for monitoring and driving compliance to meet certification and PACT Group requirements. Working under the direction of the Site Managers this role maintains and improves all Pre-Requisite Program activities to ensure that Quality is implemented and conducted to prescribed standards.

**Your key responsibilities will be to**:

- Comply with Workplace Health and Safety policies and procedures
- Develop and maintain quality standards, specifications, and process control plans to facilitate the manufacture of packaging that meets customer expectations
- Own the QC/QA process to ensure all products comply with customers’ expectations
- Support operations with QC/QA data analytics and identify improvement opportunities
- Lead problem solving teams for customer complaints and internal quality issues. Ensure roots causes are identified and addressed
- Lead external audits (customer and certification) and ensure successful outcomes for the business
- Build a quality scorecard to drive a culture of continuous quality improvement
- Develop Quality responsibility at all operational levels at the sites, mentoring the team to continually improve the quality culture
- Be a promoter of using the systems at Pact for managing Quality and problem solving
- Collaborate with cross functional teams to continually improve Quality through related functions. This particularly includes Equipment Reliability, Safety, Planning, Procurement and Distribution

**Your skills and experience**
- Tertiary qualifications in Science, Manufacturing or Engineering required or extensive Quality Management Experience.
- Internal audit qualification preferred.
- HACCP/ Food Safety qualification desirable.
- Extensive experience as a Quality Manager in a fast-paced manufacturing environment.
- Experience managing sites certified to at least two of the following standards. ISO9001, FSSC 22000, ISO 22000, CODEX HACCP.
- Proven people leadership to drive quality improvements with a collaborative and enabling approach.
- Visible belief and demonstrated leadership in a Zero Harm culture
- Ability to remain resilient, calm and composed when under pressure.
- Ability to engage and influence others.

**About us**

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest user of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan.

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.