Quality Assurance Coordinator

3 days ago

Laverton North, Australia Oriental Merchant Full time

**Job ID**: #73

Description

Oriental Merchant is a leading importer and distributor of authentic Asian groceries, supplying supermarkets such as Coles, Woolworths, and independent grocery stores. We work with brands such as ABC, Lee Kum Kee, Valcom, and Yeo's that are familiar throughout the Asia Pacific. We are proud of what we have achieved in growing Asian food in Australia and our continuous growth in other nations and continents such as New Zealand, Europe, Canada, Japan, and the UK.

We are looking for a Quality Assurance Coordinator to join our procurement team.

**Responsibilities**:
Manager the product database of ANZ (which includes product specifications, artworks, images and price list)

In charge of the NPD process of the category (mainly the Chinese products and others if assigned) for all the markets of the group, by conducting and coordinating the communication with the suppliers including the compliance check for the products to be developed from start to finish.

coordinate the NPD process of the non-Chinese products and organize the information needed for the database and new product set-up in SAP of each operation.

Notify the sales terms concerned of all the new products developed for various markets.

Conduct product and packaging verification for the stock arriving for the 1st time of the category.

Conduct random inspection on imported products under the category to ensure compliance and quality control.

Conduct quality related investigation in relation to customer complaints for the category. Work with Customer Service team in managing effective complaints resolutions.

Manage HACCP and other certifications and compliance of the category.

Conduct factory auditing by instructions.

Provide technical support to both sales and purchase when needed, including generating product specification sheets for the sales when required.

Other tasks assigned by the report line.

**What You Will Need to Succeed**:
Tertiary education (with a relevant degree in international supply chain, food technology, and/or commerce preferred but not essential)

Strong numerical and administrative skills

Self-motivated for excellence and improvement

Ability to work in a fast-paced environment and with a sense of urgency

Fluency in spoken and written English and Chinese

**Benefits of working with Oriental Merchant**:
Other than joining a company that is a leader in the FMCG industry, and can provide you with a wealth of experience and knowledge to enhance your skills, you will also get access to

Free on-site parking

Discounts on company products

Discounts on gym memberships

Corporate discounts across a various number of businesses including Bridgestone, Adidas and more

Info

opportunity to join the procurement team as a Quality Assurance Coordinator

Location

Victoria, AUSTRALIA

Department

Procurement

Grade

Executive

Type

Full-time

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