Insurance Motor Assessor

2 weeks ago

Melbourne City Centre, Australia HAYS Full time

Motor Assessor Job opportunity in Melbourne, Work for a Global insurer

**Your new company**

This GLOBAL insurer truly puts their people first Over the past 4 years they have won multiple awards which include Linkedin TOP employer, TOP 20 Workplaces for Dads, Best Health & Wellbeing in the Australian HR Awards and Best Workplace Diversity & Inclusion

Due to organic growth within this arm of the business, they are searching for an experienced & autonomous Motor Assessor to join the team.

This is a unique opportunity to cement a long and successful career in one of the top employers worldwide For further details please do not hesitate to contact us

**Your new role**

In this role you will be responsible for:

- Assessing and determining the best practice repair method, settlement recommendations for vehicle damage in accordance with industry standards, legislation, the MVIRI and manufacturer repair methods and mitigation of claims costs.
- You will engage with repairers, suppliers and clients face to face, over the phone or electronically as required.
- Locating and negotiating acceptable replacement parts if required
- Quality Customer Service aimed at exceeding our customer’s expectations & as per claims manual service standards
- Support the implementation of the Claims strategy to enable delivery of overall business targets

**What you'll need to succeed**
- You MUST BE trade qualified in either motor mechanic, spray painter or panel beater AND existing experience working in a similar role within Australia or New Zealand
- Expert assessing skills with a sound understanding of repair methods and settlement types
- Advanced negotiation and conflict resolution skills
- Experience in quoting accident damaged vehicles
- Exceptional customer service delivery
- Strong written and verbal communication skills along with an ability to build lasting relationships
- Quality and cost focused management of claims
- Hold a current driving licence
- Must be driven and have the ability to work autonomously

**What you'll get in return**
- Company Car, Phone & Laptop
- Competitive salary + up to 10% BONUS
- Hybrid work - Predominantly be on the road or WFH
- 12 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
- Excellent wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

**What you need to do now**

Alternatively contact Daniel Karmazin to discuss further 03 8616 8462

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career

2797881

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