Motor Vehicle Assessor

4 days ago

Melbourne, Australia Suncorp Group Full time

Accelerate your career with Suncorp, where you'll embark on a fulfilling career path blending on-road assessments with desktop duties in a flexible, hybrid work environment. This is a permanent full-time role based in greater Sydney & Melbourne region.

**About the Role**:
As a trade-qualified Motor Assessor, you'll leverage your expertise in panel beating or spray painting trade (Cert III) to meticulously assess vehicle damage. From authorising repairs to negotiating settlements, you'll manage a portfolio of motor claims, ensuring cost-effective solutions and exceptional customer outcomes. Previous Collision repair or Service centre management/advisor experience will be highly regarded.

**Key Responsibilities**:

- Manage end-to-end motor claims, conducting assessments and overseeing repairs.
- Cultivate relationships with industry partners and internal teams.
- Ensure accurate cost estimations and safe repair recommendations.
- Work collaboratively within a team to achieve common goals.
- Improve customer experience by providing exceptional service and support.
- Demonstrate a willingness to help your peers and contribute to team success.
- Enjoy and promote a high-performance culture within the organisation.

**What You Bring**:

- Trade qualification (Cert III) in panel beating or spray painting plus relevant post trade experience.
- Experience in estimating vehicle repairs is desirable but not essential.
- Be front and centre for our customer satisfaction commitment.
- Strong organisational skills and excellent time management.
- Ability to work well within a team environment and support colleagues.
- A proactive and dynamic approach to solve complex problems and achieve balanced outcomes.
- Commitment to maintaining high performance standards.
- Current unrestricted driver’s license.

**What We Offer**:

- Fully maintained company car, fuel card, phone, and laptop.
- Annual incentive scheme and up to 24 days annual leave.
- Autonomous role within a collaborative team environment.
- Discounts on retail and insurance products.
- Comprehensive employee assistance program and career development opportunities.
- Community engagement initiatives including donation matching and volunteer leave.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 06 May 2025 AUS Eastern Standard Time
**Applications close**: 16 May 2025 AUS Eastern Standard Time

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