Motor Assessor

4 days ago

Melbourne City Centre, Australia HAYS Full time

Seeking qualified Panel Beaters, Spray Painters or Mechanics for a Motor Assessing role in Melbourne Metro.

**Your new company**
Fantastic permanent full-time opportunity for a motor assessor to join one of Australia’s largest insurance organisations, well known for their reputable brand. Priding themselves on their delivery of first-class customer experience, this organisation is seeking for an experience motor tradesman who can align with their values.

**Your new role**
Motor Assessor position with flexible working arrangements in Metro Melbourne. This role will require you to demonstrate your technical and trade expertise in assessing motor vehicles and to ensure a reasonable outcome of repair costs.

Please Note: This position will require you to travel to different repair shops across Melbourne Metro locations.

Key Responsibilities: In this position you will be required to demonstrate your technical expertise in assessing motor vehicles and to ensure a reasonable outcome of repair costs. Key Responsibilities include but not limited to:

- Assess motor vehicle claims, inspecting damage and using your trade knowledge to determine repair costs as fair and reasonable, correct method of repair established and negotiating total loss settlements
- Provide an outstanding experience to customers through each phase of the claim process
- Being a team-player and having a personable communication style, as you will work collaboratively in the office and in the field to ensure fair and reasonable outcomes
- Act as a negotiator and problem solver for issues between the company, customers and repairers

**What you'll need to succeed**
To be successful in this role you will be able to demonstrate a strong technical experience in the motor vehicle repair industry. Along with your ability to perform collectively with peers in a team environment and have strong customer focus, negotiation, and communication skills. Other key factors include:

- Hold relevant Australian motor trade qualification (min Certificate 3 in Panel Beating or Spray Paint or Mechanic) Must have full Australian driver’s license
- You will have strong fraud detection, decision making and conflict management skills
- Previous quoting or assessing experience within the smash repair industry would be an advantage
- Experience working as a motor assessor or working in the Motor Vehicle Repair Industry would be an advantage

**What you'll get in return**
- Brilliant opportunity for you to step away from your tools and workshop and be able to travel across Melbourne Metro
- Attractive salary package
- Excellent company culture
- Ongoing support and training
- Tool of the trade vehicle provided

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2674073

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