Manager, Community Services Sunshine Coast

**Manager Community**:
**Caboolture, Sunshine Coast and Brisbane**:
**About Us**:
At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity.

People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent).

**About the role**:
Are you an authentic leader who leads people with heart? Are you an experienced professional or are you seeking a career launchpad? Do you believe in empowering people with disabilities in leading the life they want, the life they choose? Are you a human rights warrior who is driven by supporting people with disabilities to achieve their goals? If you answered yes, then we want YOU

The Manager, Community is responsible for managing a portfolio of Community Services. They provide leadership, guidance and support to a team of Service Leads and their team of Support Workers to ensure quality outcomes for our customers in line with organisational strategy and objectives. The focus of this critical role is the effective operational and financial management of Community Services across a variety of settings including but not limited to; community hubs, respite centres, customer homes and within community. The Manager, Community is responsible for ensuring quality and excellence, safety and compliance, and the provision of person-centred active support across a range of environments as applicable to each customer.

Must be able to travel between all service locations, in Caboolture, Sunshine Coast and Brisbane.

**Key Responsibilities**:
A strong desire to deliver high quality disability services focused on excellent customer service and growth.

Comprehensive knowledge of human rights-based and person-centred active support principles and approaches, including positive behaviour support

Strong leadership capability with the proven ability to coach, mentor and develop high performing teams through authentic engagement.

Strong financial acumen with the ability to effectively co-ordinate and own management outputs (including budgets and rosters) and be accountable for delivering against organisational strategies, targets, and priorities

**Skills and experience**:
Minimum five years’ experience in a middle management role, or suitably qualified disability services professional with minimum five years’ direct experience in disability services.

Relevant tertiary qualification/s i.e., Diploma in Individual Support, Cert IV in Individual Support / Business Management, or equivalent

A willingness and commitment to exercise self-reflection and to improve as a leader. Capacity to lead the local implementation of change and identify opportunities for innovation and continuous improvement.

Excellent communication with well-developed written, verbal and listening skills with the confidence and capability to use a range of systems and technology.

**Benefits of working with Aruma**

Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.

Fitness Passport: Access to subsidised Gym membership

Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.

Training: Opportunity for accredited training through our RTO

Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.

Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night

Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation.

Flexibility: Service based with work from home flexibility + Laptop + Mobile Phone

**About You**:
Relevant certification if/when required.

Passionate about human rights and creating positive change.

Empathetic and compassionate, with a keen understanding of diverse experiences.

Excellent communication skills to be the voice that resonates with others.

Enthusiastic team player, eager to collaborate and inspire.

Hold current or willingness to obtain relevant regulatory requirements (as per role and/or State).