Case Manager

2 weeks ago

Caboolture, Australia Your Way Support Services Full time

Case Manager - Member Engagement Officer

Come and join our amazing team to help us deliver outstanding support to our members and also build on your existing case management experience. We are looking for someone who can continue the great work of building the rapport that we have created with our members and their families.

We are the only Disability Company that received that tick from Accreditation from NDIS Audit and we are very proud of the professional services that we provide to our Members.

**Responsibilities**:

- Promotion of services (Business Development) to potential new members and their families.
- Building relationships/networking with potential members, referral sources etc.
- Actioning New Member enquiries.
- Full set up of New Members.
- Recruiting for all your members new and old.
- All scheduling of shifts to be completed by you for your members and monitored each day.
- Maintaining relationships with your members, families, and stakeholders.
- Producing budgets and service agreements for members.
- Monitoring and responding to NDIS plan changes.
- Ensuring administration procedures are adhered to.
- Keeping accurate details on members through the company’s CRM.
- Ensuring compliance under the NDIS Commission.
- Liaising with other departments on matters pertaining to members.
- Effective conflict resolution.
- Ensuring all files are always up to date and compliant.

Skills and Qualifications:

- Intermediate/high experience in Microsoft Programs.
- Qualifications within community/support.
- Minimum 3 years of demonstrated experience in a similar role or Case Management/Care coordination.
- Capacity building and skills development with people with disabilities.

**Requirements**:

- Current First Aid and CPR Certification.
- Current NDIS Workers Screening and Blue Card.
- Current valid Driver’s Licence.
- Excellent Networking Skills.
- Excellent Time Management and Organisational Skills.
- Capacity to engage constructively and respectfully with individuals of diverse backgrounds and abilities to achieve high-quality outcomes.
- Ability to work autonomously, under limited supervision, and have the ability to take the initiative, when required.

Highly Desirable:

- Strong written and verbal communication skills.
- Excellent administrative skills.
- Professional phone manner and excellent customer service.

About us:
Your Way Support Services is a Disability Service Provider offering In-Home support, and Community Access to people with Disabilities throughout the Moreton Bay, Sunshine Coast, Gympie Region and the Gold Coast.

Your Way is a certified provider under the NDIS (National Disability Insurance Scheme) and prides ourselves on working closely with our members (participants) and Support Workers to achieve their individual goals.

We are a young fast-growing company that is seeking an all-rounder Case Manager to work within our Member Services Team

About the Role:
Successful applicants will be required to undergo a current National Police Check.

**Salary**: From $50,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift

COVID-19 considerations:
It is an NDIS requirement that our Staff are fully vaccinated.

Ability to commute/relocate:

- Caboolture, QLD 4510: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Case management: 2 years (preferred)

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

  • Case Manager

    23 hours ago

    Caboolture, Australia Employment Plus AU Full time

    Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved charities, helping...

  • Aod Counsellor Case Manager

    7 days ago

    Caboolture, Australia Lives Lived Well Full time

    Bring empathy and care to a fulfilling role that makes a real difference. - Join an innovative and specialised not for profit organisation in AOD services - Wellbeing days to support you, while you support others. **At Lives Lived Well **, we’ve been treating and supporting people whose lives are affected by alcohol and other drugs for over 50 years. We...

  • Case Manager

    2 weeks ago

    Caboolture, Australia Lutheran Community Care Full time

    **About the role**: Based in Caboolture as part of our Intercept team, the role of Case Manager works within our Reconnect program delivering holistic case management and evidence-based Intervention to support to young people and their families/carers. In addition you will; - Undertake initial and ongoing assessment of client needs - Assist young people...

  • Clinical Case Manager

    2 weeks ago

    Caboolture South, Australia Aveo Full time

    **Kindness l Care l Respect** Looking to build your career in a sector that brings life to retirement living? At Aveo, we are proud to be of service to our residents, creating a community environment that feels like home and enables residents to be their best self through their later life journey. **About Aveo**: Aveo is Australia's largest operator...

  • Fostering Case Worker

    6 days ago

    Caboolture, Australia Churches of Christ Full time

    **Churches of Christ, Children, Youth and Families, Caboolture** **Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits that can increase your take-home pay; -...

  • Fostering Case Worker

    1 week ago

    Caboolture, Australia Churches of Christ Full time

    **Fostering Case Worker** **Churches of Christ, Children, Youth and Families,** **Caboolture** **Fix term, 12 months Full time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: -...

  • Fostering Case Worker

    1 week ago

    Caboolture, Australia Churches of Christ Full time

    **Fostering Case Worker** **Churches of Christ, Children, Youth and Families,** **Caboolture** **Permanent, Full Time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging...

  • House Manager

    2 weeks ago

    Caboolture, Queensland, Australia Thrive House Full time

    Empower Lives, Build Futures – Join Our Growing TeamAbout UsWe are a registered NDIS and Child Safety services provider, deeply committed to delivering high-quality and personalised supports. As part of our dedication to the safety and wellbeing of the people we support, we recognise and uphold the Ten National Principles for Child Safe Organisations....

  • Disability Services Manager

    7 days ago

    Caboolture, Australia Claro Aged Care and Disability Services Full time

    Rare leadership opportunity to work in newly purpose built accommodation with our amazing clients - Flexible and hybrid working available - Permanent full-time role **Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena and...

  • P25-1140-010 Alcohol

    7 days ago

    Caboolture, Australia Lives Lived Well Full time

    **Our Team and Our Benefits** Supported by a manager who has a genuine open-door policy, you will be part of a team, who are collaborative, engaged, and support each other during good times, and tough times. As an organisation, Lives Lived Well offers a large range of benefits, which can be found on our website, but include: Joining a team that thinks...