Service Manager

15 hours ago

Caboolture, Australia Lutheran Services Full time

**Welcome to St Paul's Residential Aged Care**:
At Lutheran Services, we draw on our rich Lutheran tradition of caring for everyone - the individual, family, and community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. Together with the congregations that founded us, we have been serving Queenslanders since 1935. We currently have more than 20 sites across the state, from Tallebudgera to Rockhampton.

Surrounded by lovely gardens and outdoor areas where residents can enjoy the sunshine and spend time with family, St Paul’s Residential Aged Care at Caboolture offers a peaceful country lifestyle in the heart of Caboolture.

This modest-size facility receives all the support of the broader Lutheran Services group and structure. St Paul's is an established part of the community that includes interactions with the local Lutheran schools.

**About the role**:
We are seeking an experienced, passionate, values driven individual with strong clinical, leadership skills and innovative ideas to oversee the operational running of the facility and provide a positive culture in which the team can continue to grow and thrive.

You will leads and coach an interdisciplinary team to ensure the delivery of high quality, evidence-based, person-centered care whilst ensuring the aged care quality standards are adhered to. You will support staff with career progression by participating in continuing education and performance planning and development.

As an experienced strategic manager you have a proven ability to understand commercial management, rostering and working within financial constraints. These skills are key to ensuring the facility meets organisational and regulatory requirements such as Care Minutes to warrant better patient care outcomes whilst remaining commercially sustainable.

You will use your communication and interpersonal skills to build and maintain effective relationships with the staff, residents, and their families. You will be responsible for engagement with key stakeholders and the wider community.

To support you in this role, our business support centre will provide mentoring from senior practitioners and leaders.

**What we can offer you**:
As a member of the Lutheran Services team, you will enjoy flexibility in how you achieve work-life balance and join an established and reputable organisation that genuinely values dedication, care, innovation, and great outcomes for the people we work with.
- Generous benefits include access to full salary packaging options to increase your take home pay, as well as novated lease options
- Our leadership supports ongoing opportunities for professional development and career progression
- Access to a wide array of staff discounts
- Membership to our dedicated Employee Assistance Program.

To view position description please click here

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