Relationship Manager

6 days ago

Caboolture, Australia Right at Home Full time

**Description**:
Are you passionate about taking care of others and providing exceptional customer service to clients? Then you are the perfect person to join the Right at Home Sunshine Coast team as a Relationship Manager

**Company Background**: Right at Home Sunshine Coast provides high quality in-home care to aged and disability clients. We provide a wide range of care services including companion, personal, nursing, respite, transportation, transitional, 24 hour, and palliative care, all designed to help our clients stay in their homes. Our mission is to improve the quality of life for those we serve.

**Duties Include**:

- Establishing, building and maintaining relationships with new and existing clients
- Pro-actively managing a large number of enquiries from multiple referral sources to increase conversion and revenue
- Performing our client intake process to ensure timely and efficient commencement of services
- Ensuring all administration is completed to a high standard and completed within allocated time frames and legislative frameworks
- Have the ability to analyse and resolve problems in a timely manner, work well with others and demonstrate leadership
- Working closely with internal and external stakeholders to prepare and complete service agreements, manage budgets and coordinate services
- Ensuring all client contact is managed in an empathetic, friendly, interested and patient manner to quickly build rapport, trust and confidence in Right at Home
- Some travel within the Sunshine Coast & Noosa regions
- Prior experience in sales, marketing, client engagement or customer service with a strong drive for growth and success
- High-level organisational skills and attention to detail
- Excellent presentation with strong written and verbal communication skills
- Ability to build meaningful relationships with a wide variety of people and a passion for providing high quality customer service
- Demonstrated problem-solving skills combined with a strong ability to prioritise tasks
- Demonstrated ability to work both autonomously and as part of a team
- Strong computer skills
- Current Drivers Licence & National Police Check
- Knowledge of NDIS, Home Care Packages and/or other community, healthcare funded programs would be seen as advantageous

  • Account Manager

    13 hours ago

    Caboolture, Queensland, Australia Engage Talent Pty Ltd Full time $60,000 - $120,000 per year

    The Company A powerhouse in their sector and a trusted name across Australia, this industry leader continues to grow through innovation, service excellence, and a strong market footprint. They're now looking for a driven, customer-focused Account Manager to take ownership of the Sunshine Coast to North Brisbane territory and keep the momentum going.The Role...

  • Residence Manager

    6 days ago

    Caboolture, Australia Arcare Aged Care Full time

    **Residence Manager l Arcare Caboolture** $130,000 - $140,000 - Job stability with meaningful and deeply rewarding work - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression **About Arcare** As one of Australia’s leading aged care providers, we have 50 residences in QLD, NSW, and VIC,...

  • Case Manager

    3 days ago

    Caboolture, Australia Your Way Support Services Full time

    Case Manager - Member Engagement Officer Come and join our amazing team to help us deliver outstanding support to our members and also build on your existing case management experience. We are looking for someone who can continue the great work of building the rapport that we have created with our members and their families. We are the only Disability...

  • Senior Case Manager

    6 days ago

    Caboolture, Queensland, Australia Lutheran Services Full time $60,000 - $80,000 per year

    Senior Case Manager (Reconnect)Full-Time Position* | Caboolture – Intercept Community ServicesRemuneration Range: $45.47 to $48.93 per hour + Super + Salary Packaging+ Employee discounts*At Lutheran Services, our Intercept Community Services team supports young people and families to build stronger, safer futures. The Reconnect Program helps young people...

  • Business Development Manager

    2 weeks ago

    Caboolture, Queensland, Australia ResourceCo Full time $120,000 - $180,000 per year

    Exciting Opportunity to join the QLD team and become a key leader on our long-term rehabilitation project located on the Sunshine Coast.Competitive Salary Package on Offer + Company Vehicle + Attractive Commission StructureJoin a Passionate Team Driving the Circular EconomyAt ResourceCo, we're experiencing exciting growth with recent national acquisitions,...

  • supply and distribution manager

    3 days ago

    Caboolture, Queensland, Australia Meramist Pty Ltd Full time $90,000 - $120,000 per year

    Who we are:Established in 1991, Meramist Pty Ltd has grown from a modest operation into a world-class facility. Strategically located in Caboolture, Queensland, our abattoir benefits from the dual advantages of proximity to both light industry and fertile farming land. This prime location supports our extensive operations and export capabilities.Our facility...

  • Disability Services Manager

    2 weeks ago

    Caboolture, Australia Claro Aged Care and Disability Services Full time

    Rare leadership opportunity to work in newly purpose built accommodation with our amazing clients - Flexibility to work across three locations - Permanent full-time role **Who we are**: We provide outstanding, customer-focused health, aged care and disability services to Australians in their own homes, and in the community via our 2 healthcare brands, Plena...

  • Centre Manager

    2 weeks ago

    Caboolture, Australia Lives Lived Well Full time

    The **Caboolture Veterans’ and Families’ Hub**is dedicated to welcoming Australian Defence Force Veterans and their families. The Hub provides integrated support to current and ex-service personnel and families. This is achieved by offering a multiservice suite for Veterans, which may include health and mental health services, well-being support,...

  • Business Operations Manager

    3 days ago

    Caboolture, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **QLD, Moreton Bay Region** - Challenging and Rewarding Multi-Site Role - Leading Industry Organisation and Growing - Purposeful Mission to Bring Leisure to Life - Opportunity to make a real difference in a supportive team This is a great opportunity for a highly skilled individual who has strong administrative and organisational abilities, enjoys taking...

  • Case Manager

    6 days ago

    Caboolture, Australia Employment Plus AU Full time

    Start your career with The Salvation Army today! We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is one of Australia’s largest and most-loved charities, helping...