Regulatory Officer

14 hours ago

Melbourne City Centre, Australia Department of Justice and Community Safety Full time

Utilise your administrative skills to provide support and advice to Regulatory Services
- Two ongoing opportunities to work with a high-performing and passionate team in the Victorian Public Service
- VPS Grade 2: $55,439 - $71,194 plus superannuation

About the Business Unit
Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.

**We**:

- provide information to business, consumers, landlords and tenants about their rights and responsibilities
- register and license organisations and occupations
- ensure compliance with consumer laws, and
- review and advise government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

- businesses that comply with consumer laws,
- Victorians who exercise their consumer rights
- a fair and safe rental market for Victorians.

**Regulatory Services includes the following**:

- Information and Analysis - provides strategic and operational intelligence and analysis to the organisation, and manages CAV's compliance data and other information.
- Investigation Services - delivers compliance and enforcement functions including investigating businesses and individuals alleged to have breached consumer protection law in Victoria.
- Regulatory Transaction Services - provides CAV's licence and registration processing function, maintains and regulates non-profit and business entities, and manages a range of public and non-public registers.
- Performance and Outcomes - ensures Regulatory Services is contributing to CAV's outcomes framework as well as overseeing strategic project delivery and continuous improvement practice. The branch also oversees the operational compliance risk framework and governance of the Compliance Operating Group and Compliance Committee

About the Role

**Responsibilities**:

- Process incoming mail and matters creation for Consumer Affairs Victoria in accordance with operational policy and departmental records management policies, procedures, and business rules.
- Assist other teams and workflows within the RTS to ensure all tasks are carried out in a timely and effective manner possible.

How to Apply

**FOR INTERNAL VPS EMPLOYEES**:
**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine. 
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

**Acceptable evidence includes**:
*
- COVID-19 digital certificate (available via your myGov account)
- Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.

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