Product Owner

About the role

**Role Location**: 833 Collins Street, Docklands VIC

**Role Type**: Permanent Full-Time

The purpose of the Global CRM Squad is to liaise with our business and technology partners and drive the release cadence for our Global CRM Platform resulting in enhanced outcomes for our business.

The Institutional CRM Platform, Mercury is widely used across 32 countries and its features include:
**Recording of client information**: contacts, interactions, deals, referrals and account planning
Managing of ANZ sponsored Events
On-demand reporting suite to drive meaningful interactions with your customers.
Bringing ANZ employees up-to-date quickly on opportunities and deals
Alerts and notifications to keep the team informed and prompt actions to be taken on your clients.
Available on desktop, tablets and mobile devices

As a Product Owner, you will enable and inspire a multi-disciplinary team ('Squad') to pursue its mission, by guiding them on 'what' work should be completed by the squad. The Product Owner constantly prioritises tasks and the squad’s backlog with the customer at the heart of their decision making. The Product Owner also ensures that the work is strategically aligned to the tribe mission and engages with other Product Owners to align and manage interdependencies. Whilst this role is not a people manager, it is a key leadership role, galvanising the squad around a vision and supporting them to successfully deliver customer value at pace.

Who are you?
- Known for Getting Stuff Done -I effectively synthesise multiple sources of information and leverage a broad network of connections to relentlessly prioritise and execute
- An Aligner -I understand that my area operates as part of a complex system and work closely with my colleagues to ensure alignment
- A collaboration champion -I champion collaboration and build the expertise, capabilities and engagement of team members
- The customer’s greatest fan -I demonstrate a thirst for better understanding the customer defines the problem and develop solutions through their eyes
- Commercially savvy -I synthesise multiple sources of information and leverage strong relationships to make sound decisions that enable the needs of both the bank and the customer
- A knowledge junkie that does stuff with it -I actively seek out market trends, leading practices and innovations in Domain area and rapidly maximise their relevance and opportunity for the organisation
- Have a good ol’ dose of professional humility -I actively and visibly asks for feedback and role models discussing failures and weaknesses in the interest of learning
- A systems thinker -I am a systems thinker, understanding that we operate as part of a complex network
- Risk savvy -I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the bank’s overall risk and control environment.
- Accessibility and Inclusion Champion -I am committed to ensuring that our products, services, workplace and culture are accessible and inclusive for everyone, supporting participation, independence and dignity for our customers and colleagues. I will have regard to Principles of Universal Design in my own work, and when I work with colleagues and suppliers
- Voice of ANZ with software supplier - With supplier a) Prioritise features b) agree release scope and timeline c) Escalate within supplier management where needed d) track risks and issues e) influence product roadmap as required by ANZ business

What will you bring?

We know not everyone will bring all of the skills and experience, and at ANZ we are focused on people bringing a growth mindset to their approach to work. Some of the skills we are looking for are below, but don’t worry if you don’t have all of these as learning on the job is the way we work.
But back to some of the skills
- Knowledge or experience on Institutional Pricing Tool and ICIS.
Use of Jira for planning and delivering the Release Cadence.
Deep expertise in your Chapter area combined with broad capability and a proven ability to innovate and adapt to the latest developments
Exceptional interpersonal skills, including the ability to inspire, mentor, coach and develop others
Ability to quickly grasp new content and the ability to translate this to your Chapter
Works with Tribe Lead/Tech Area Lead to understand and plan for workforce capability needs, current and future
So, why join us?

At ANZ, everything we do boils down to ‘why’ - our purpose - to shape a world where people and communities thrive. We're just as focused on seeing our people thrive as well as our customers. We'll give you every opportunity to develop your career.

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy.

A happy workplace is a thriving one. So in order to attract and keep the best talent, and say