Customer Services Officer

2 weeks ago

Campbelltown, Australia Lendlease Full time

Lendlease is a retail industry leader, in Australia, we have over 40 years’ experience in constructing, developing and managing Australian shopping centres. Our fully integrated, end to end property business, offers a truly unique platform for all stakeholders. Macarthur Square is south west Sydney’s largest shopping destination and we are looking for a Customer Service Officer to join the Centre Management Team on a casual basis.

Our Customer Service Officers represent the face of our Centre and play a critical role in providing an exceptional customer experience for our customers. The role acts as a key liaison between the Centre Management, the Customer Service Team and our customers, including both our shoppers and retailers and with contractors.

To be considered for this role you will be an exceptional communicator who demonstrates professionalism with a strong customer service focus. Your duties will encompass a wide variety of administrative activities as well as being the first point of contact for the majority of our customers.

In order to be successful, you will have broad knowledge of customer service principles; specific knowledge within retail is not essential but desirable.

Lendlease is one of the world’s leading property and infrastructure groups. Our vision is to create the best places not just for our clients and communities, but especially for our employees.

We embrace the value of a vibrant and diverse workforce and recognise that our people have different experiences and needs at different times. Lendlease is a diverse, flexible and inclusive employer of choice. We engage, enable and empower our people and support their individual needs. Inclusion sets us all up for success.

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