Customer Service Specialist

2 days ago

Campbelltown, Australia Campbelltown City Council NSW Full time

Reference Number: S100-24-2950

Closing Date: 03-09-2024

Employment Type: Temporary Full Time (up to 12 months)

**Customer Service Specialists**
- Multiple positions available Casual and Full time
- Salary from $41.57 per hour + 11.5% Super
- Secure and free staff car park

Our Customer Service team are looking for energetic, passionate, customer-focused individuals to join our team at Campbelltown City Council.

**About us**:
We are not your usual. We are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started.

**About the role**:

- Temporary full time and casual positions available

Please note, upon employment we require you to be available 08:30-16:30 Monday to Friday for two weeks for training purposes.

**Reporting to the Team Leader, in this role your responsibilities will be to**:

- Deliver exceptional, professional customer service.
- Work closely with internal stakeholders to provide solutions for our customers.
- Positively contribute to the team for the benefit of our customers and council.
- Passion for providing fantastic customer service.
- Experience working in a contact centre desirable.
- Well-developed interpersonal, written and oral communication skills.
- Experience working with people from diverse cultural backgrounds.
- Sound computer skills with the ability to learn systems quickly.
- Ability to work effectively in a high-pressure team environment.
- Experience handling cash and processing payments.
- Highly developed computer skills.
- Commitment to role modelling our values of respect, integrity, trust, teamwork and optimism.

**As a member of our friendly and passionate team, you’ll receive the following benefits**:

- Salary from $41.57 per hour + 11.5% superannuation
- Flexi-time
- Generous leave provisions
- Generous professional development opportunities
- Secure and free staff car park

**Applications close: 3 September 2024**

For further information on this position please contact Kerrie Conway, Team Leader on 02 4645 4453.

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