IT Support Analyst

2 days ago

Perth Airport, Australia SGS Full time

**Company Description**
We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.
**Job Description** SGS is seeking an IT Support Analyst to join the team based in our Head Office new Perth Airport.**

**Your responsibilities will include, however not limited to**:

- Provides Level 2 support and resolutions for moderate complexity technical issues and incidents escalated by the Global Service Desk and end users.
- Provides world class customer service to the SGS Australia end-user community.
- Evaluates end-user needs, defines technical problems, and generates solutions for resolutions.
- Coordinates between the end users, local, regional and global support teams and vendors to resolve Level 2 break-fix incidents and issues.
- Tracks, monitors, documents and communicates with end-users for the requests, issues and incidents through to completion using the Service Now system.
- Ability to interact with a wide range of stakeholders.
- Similar experience in an operational/support engineer type role
- Experience providing IT support and project work on-site and remotely
- Great written and verbal communication skills.

**Additional Information**

**WHY WORK FOR SGS?**

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS.
- As a company, we have embraced the shift to flexible work
- Sustainability is embedded in our culture and the way we do business
- Paid parental leave
- Paid time for volunteering day and blood donations
- Corporate health & wellbeing offers
- Ongoing learning & development
- Career development opportunities (Nationally and Globally)
- SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

**COME TO WORK AND BE 100% YOU**

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

  • IT Support Analyst

    1 week ago

    Perth Airport, Australia SGS Full time

    **Company Description** We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world. **Job Description** SGS is seeking an IT Support Analyst to join the team...

  • Data Analyst

    1 week ago

    Perth Airport, Australia Starling Services Full time

    **DATA ANALYST - **ACT** **Contract Type - Full Time** **Initial contract duration** 12 months **Location of work** ACT **Security clearance** Must have Baseline Starling Services is an Australian owned primary player in recruitment, resource management and facility management services in Australia. The footprints of Starling Services are spread among...

  • IT Support Analyst

    7 days ago

    Perth, Australia HNZ Global Full time

    **IT Support Analyst** PHI AVIATION: TRUSTED PARTNER. INDUSTRY LEADER. - Based in Perth - Full time, permanent role - Work for a global helicopter services provider Known industry-wide for our relentless pursuit of safe and reliable helicopter transportation, PHI takes on some of the most challenging assignments in aviation to deliver high quality support...

  • IT Support Analyst

    2 days ago

    Perth, Australia HNZ Global Full time

    **IT Support Analyst** - Perth - Monday - Friday Roster - Permanent Full Time Position **The company** PHI is a global leader in helicopter services. In the Asia Pacific (APAC) region, PHI takes on some of the most challenging assignments in aviation to deliver high quality helicopter support for energy customers and search and rescue authorities. We are...

  • Systems Analyst

    2 weeks ago

    Perth Airport, Australia dnata Full time

    dnata Airport Services Australia are excited to announce a new opportunity for a **Cargo Systems Analyst**to join our dynamic Cargo Team. In this role, you will report directly to the Performance & Programs Manager and be responsible for ensuring the effective operation and usage of our cargo system. The System's Analyst is a hybrid role, requiring 2-3 days...

  • Corporate Finance

    7 days ago

    Perth Airport, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. With aviation bouncing...

  • Corporate Finance

    2 days ago

    Perth Airport, Australia Perth Airport Full time

    Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians. We service a truly diverse...

  • Asset Management Analyst

    3 days ago

    Perth Airport, Australia Arc Infrastructure Full time

    Closing Date: 15/11/2024 Job Type: Permanent - Full Time Location: Perth Airport Job Category: Administration and Office,Database Administrator,Logistics, Supply & Transport Arc Infrastructure manages and develops transport infrastructure assets that support growth and create jobs in WA. Rail is at the heart of our business, and the 5,500km rail network...

  • Desktop Support Analyst

    3 days ago

    Perth, Australia HAYS Full time

    State government organisation is seeking a Desktop support Analyst for an ASAP start. **Your new company** Your new company is a State Government organisation seeking to find an experienced Desktop Support Analyst for an ASAP start. It is an initial 2-month contract. **Your new role** You will help with the delivery of physical support as required and...

  • IT Support Analyst

    2 days ago

    Perth, Australia AC3 Full time

    Must be located in WA - WFH mostly & Visit Client sites - ASAP start - **Join an expanding IT Services Provider growing its activity on the Western Australian market**: - **Long standing organisation with a young and passionate team**: - **Work mostly remotely and visit client sites from time to time**: - **$65,000+super per annum**: - **ASAP...