Client Support Officer

4 days ago

Sydney, Australia HAYS Full time

Exciting government opportunity in the city

**Your new company**

You will be working for a Government department that provides insurance and care services to businesses and people across NSW.

**Your new role**

As a Client Support Officer - (Medical Screening) you will be responsible for
- Attend to clients in medical rooms and liaise with and support the screening team by ensuring appointment records are accurate and up to date.
- Arrange medical examinations with local service providers to meet the needs of clients who are unwell and/or have mobility issues, including mobile chest x-rays and lung function home visits.
- Monitor, collate and update medical records to ensure accurate relevant information is received and prepared for presentation to the Medical Assessment Panel.
- Respond to enquiries relating to medical screening ensuring the response provided meets the needs of the client and is in line with agency policies and procedures
- Maintain accurate records and record information systems and functions in accordance with record management policies and procedures

**What you'll need to succeed**
- Previous experience in client support roles.
- Attention to detail and accuracy
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Up to date with current Public Health Order requirements

**What you'll get in return**

You will have the opportunity to work for a well-established government organisation that offers a supportive and inclusive work culture. You will receive interactive training to help you succeed in your role. The contract length will be approximately 3 months with the possibility of extension. The pay rate is $277 - $336/day + super.

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

2858663

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